You could keep a console for the tsm server up because just about every time
it tries to mount a tape it lets you know.

Another idea and I am not 100% sure on this but can't you set the clients to
prompt for tapes?

There is also the whole queue screen that may help also this is on our 3494.

Good luck.

-----Original Message-----
From: William Boyer [mailto:[EMAIL PROTECTED]]
Sent: Monday, April 09, 2001 10:23 AM
To: [EMAIL PROTECTED]
Subject: running 3494 in MANUAL mode - URGENT!! (Please?)


AIX 4.3, TSM 3.7.2.0 and an IBM 3494 library L-14 and D12 with 4-drives.

After more than 3-years, the robot/gripper in our library died. We do not
have the dual robot feature. The library manager is now configured for
online manual mode, but even though TSM processes are showing as waiting for
tape mounts, the drive display doesn't show any tape volsers to be mounted.
A Q ACT on TSM doesn't show any messages about tapes expecting to be mounted
on drive..... I did a SHOW LIBRARY and 2 of my drives show RESERVED with no
volser showing. I mounted 1 of the tapes the Q PRO says it's waiting for and
... nothing....nada! The drive comes ready at mount point, but TSM never
recognizes that I've mounted a tape.

How can I operate the library in manual mode until IBM can get the needed
parts onsite??? That'll take a  few more hours and I"m already behind in my
storage pool backups.

TIA,
Bill Boyer
"Some days you are the bug, some days you are the windshield." - ??

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