Phillip, That is an interesting problem. Are the WordPerfect files generated on Intel machines? Are you using Pathworks?
ABC is a well behaved client that uses supported interfaces to back up files. That means that we can read the file system as fast as any application, although in newer versions we can get around some RMS limitations. With zillions of files it's going to take the same amount of time to do the incremental as VMS BACKUP would. When you say that 8 hours is not acceptable to your users for the incremental backup, does that mean that you have users that are locked out during the backup and on third shift? We very likely can speed your backup by a significant margin if you will follow through with the contact. Have the call dispatcher route the call to me - I have some ideas that have nothing to do with parameter settings. Bill Smoldt STORServer, Inc. SSSI -----Original Message----- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED]]On Behalf Of Ford, Phillip Sent: Thursday, March 21, 2002 8:07 AM To: [EMAIL PROTECTED] Subject: Re: Archive Backup ClientT (ABC) V3.1 (New!) for OpenVMS I live in Memphis. Our corporate office in New Jersey uses it extensively for backing up their VMS systems. That is about all I know at their site. I have tried to evaluate it here. I have mixed results. On the whole it seemed to work very well and was easy to configure. I have two problems. The first and major one is I have a disk with zillions of little files on it. The application people are using WordPerfect (yes you heard right) and the files are keep on this disk. I hate to even do any directory searches on this disk. This disk took 15 hours to do the initial backup. I assume that a restore would take at least that long. An incremental takes about 8 hours with very few files changed. This timing is not acceptable to our users. I have talked to ABC and they want me to talk to an engineer and see if he can suggest any parameters to change. I have not had time yet to do this. My opinion is that he can not help much but I will try when I get time. My second problem is with the system disk. I had some errors about the structure on the disk. Due to the above problem I have not researched this problem. If I fix problem number one then I would tackle this problem. >From the people in New Jersey, they say that the product is working great and that they have had no problems. Well that is my 2 cents worth. -- Phillip Ford Senior Software Specialist Corporate Computer Center Schering-Plough Corp. (901) 320-4462 (901) 320-4856 FAX [EMAIL PROTECTED] -----Original Message----- From: Gill, Geoffrey L. [mailto:[EMAIL PROTECTED]] Sent: Thursday, March 21, 2002 8:46 AM To: [EMAIL PROTECTED] Subject: Archive Backup ClientT (ABC) V3.1 (New!) for OpenVMS Is anyone using the ABC Client for VMS? I'd like any feedback as to the reliability for you. I've worked with Kelly on this and so has he. If you want my personal opinion I'd say.....never mind...... Needless ot say I've been trying to get our people to use the 2 licenses we have, Version 1.2-6. I know it has worked in the past but they stopped using it because he says it works for a while then stops. He gets it fixed and it stops. At which point he gives up and says he ran out of time to look at it. That's great DR isn't it? I can't believe it's any more or less difficult to use or reliable than anything else we have, but I would like some feedback from others using it so I can get this resolved. The administrator has asked management to purchase a backup package, which they've obviously balked at since we're supposed to have one that works now. The question is why can't he get this one to work? I don't have access to it, can't answer it, and he doesn't seem to have time to check it. Don't ask me how he's going to find time to implement and care for the one he wants to purchase. Thanks for the feedback. Geoff Gill TSM Administrator NT Systems Support Engineer SAIC E-Mail: <mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED] Phone: (858) 826-4062 Pager: (888) 997-9614 *************************************************************** This message and any attachments is solely for the intended recipient. If you are not the intended recipient, disclosure, copying, use, or distribution of the information included in this message is prohibited -- please immediately and permanently delete this message.
