Is anyone monitoring the drive internal logs or looking at them. It sounds like the drive pressure is out of alignment in all the drives. This could be because the CE you have has no idea what they are doing.
Paul D. Seay, Jr. Technical Specialist Naptheon Inc. 757-688-8180 -----Original Message----- From: Martina Sawatzki [mailto:[EMAIL PROTECTED]] Sent: Thursday, November 21, 2002 6:30 AM To: [EMAIL PROTECTED] Subject: Re: 3590 Tape Drives We have all four drives chewing up tapes on regular intervals. To make a rough estimate I would say that this happens once or sometimes twice a month and all drives are effected in the same way. I have no idea if this is the normal wear due to lots of mounts. We always check out the tape which caused the problem and in most cases we have a technician change parts of the drive or even the whole drive. The age of our tapes is different. We exchanged a lot of them to new ones, but also still have tapes which are 3, maybe 4 years old.
