The TSM Messages manual lists common ASC/ASCQ error combinations. We've seen change problems in many ways...a dropped tape within the library that inhibits the robot...the tape is "stuck" in the slot, check the tape...there was an upgrade to the actual tape slots themselves that caused tapes to be slightly harder to pull out and the change wasn't strong enough to pull it out....an actual hardware problem.
Was there any SAC code displayed in the LCD on the library? These are in the 3583 operators guide. The messages manual lists corrective action for the error codes. Bill Boyer DSS, Inc. -----Original Message----- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] Behalf Of Crawford, Lindy Sent: Wednesday, November 19, 2003 8:43 AM To: [EMAIL PROTECTED] Subject: 3583 LTO Library Hi TSMer's, Please could you assist me, we have been have continuous errors on our library above and have update all microcode and firmware, but still no joy- I get the following error:- 11/19/2003 15:11:39 ANR8300E I/O error on library IBM3583 (OP=8401C058, CC=304, KEY=04, ASC=15, ASCQ=83, SENSE=70.00.04.00.00.00- .00.0A.00.00.00.00.15.83.7C.00.00.00., Description=Chang- er failure). Refer to Appendix D in the 'Messages' manual for recommended action. Have any of you gotten the error above and what have you done to resolve it ???? Thank you for all your assistance. Lindy Crawford Information Technology Nedbank Corporate - Property & Asset Finance *+27-31-3642185 +27-31-3642946 [EMAIL PROTECTED] < mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > This email and any accompanying attachments may contain confidential and proprietary information. This information is private and protected by law and accordingly if you are not the intended recipient you are requested to delete this entire communication immediately and are notified that any disclosure copying or distribution of or taking any action based on this information is prohibited. Emails cannot be guaranteed to be secure or free of errors or viruses. The sender does not accept any liability or responsibility for any interception corruption destruction loss late arrival or incompleteness of or tampering or interference with any of the information contained in this email or for its incorrect delivery or non-delivery for whatsoever reason or for its effect on any electronic device of the recipient. If verification of this email or any attachment is required please request a hard-copy version
