Lindy,
We are currently seeing a similar issue. Ours is actually with a 3584 LTO library.
A couple questions:
Do you see any errors recorded at the OS level?
In your TSM activity log, do you see tapes get marked unavailable, or read-only
right after the error in your tsm actlog?
What brand of media are you using?
Heres a little more info on what we are seeing:
When we see the error in the tsm actlog, we also see the following error logged in the
OS error log.
after the error, the tape is marked either unavailable, or read-only.
We are currently working with IBM to resolve this issue. IBM is leaning towards bad
media. We are logging several of these errors every day.
LABEL: TAPE_ERR1
IDENTIFIER: 4865FA9B
Date/Time: Thu Nov 13 08:58:45
Sequence Number: 42545
Machine Id: 00067C7F4C00
Node Id: mdativoli
Class: H
Type: PERM
Resource Name: rmt12
Resource Class: tape
Resource Type: 3580
Location: 21-08-01
VPD:
Manufacturer................IBM
Machine Type and Model......ULT3580-TD1
Serial Number...............6811201110
Device Specific.(FW)........36U7
Description
TAPE OPERATION ERROR
Probable Causes
TAPE
User Causes
MEDIA DEFECTIVE
DIRTY READ/WRITE HEAD
Recommended Actions
FOR REMOVABLE MEDIA, CHANGE MEDIA AND RETRY
PERFORM PROBLEM DETERMINATION PROCEDURES
Detail Data
SENSE DATA
0600 0000 1B00 0000 0000 0000 0000 0000 0102 0000 7100 0300 0000 001C 0000 0000
1100 0600 4001 0000 0003 2020 2020 2020 2000 0000 0003 8F33 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
-----Original Message-----
From: Crawford, Lindy [mailto:[EMAIL PROTECTED]
Sent: Wednesday, November 19, 2003 6:43 AM
To: [EMAIL PROTECTED]
Subject: 3583 LTO Library
Hi TSMer's,
Please could you assist me, we have been have continuous errors on our
library above and have update all microcode and firmware, but still no joy-
I get the following error:-
11/19/2003 15:11:39 ANR8300E I/O error on library IBM3583 (OP=8401C058,
CC=304, KEY=04, ASC=15, ASCQ=83,
SENSE=70.00.04.00.00.00-
.00.0A.00.00.00.00.15.83.7C.00.00.00.,
Description=Chang-
er failure). Refer to Appendix D in the 'Messages'
manual for recommended action.
Have any of you gotten the error above and what have you done to resolve it
????
Thank you for all your assistance.
Lindy Crawford
Information Technology
Nedbank Corporate - Property & Asset Finance
*+27-31-3642185
+27-31-3642946
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