> -----Original Message----- > From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] > On Behalf Of Richard Sims > Sent: dinsdag 8 november 2005 13:21 > To: ADSM-L@VM.MARIST.EDU > Subject: Re: Backup hangs the Windows 2000 server client > > On Nov 8, 2005, at 3:09 AM, Alexander Verkooijen wrote: > > > We also have a number of Windows 2000 clients > > (5.3.2.0) that seem to hang the entire system > > during a backup. The client has to be rebooted > > to get it working again. ... > > The poster of the original question had a TSM server which was > utilizing default timeout values - which are far too low for real > world conditions, where clients have to spend a lot of time rummaging > around in file systems seeking backup candidates before they next > interact with the server. The server may deem such sessions hopeless > and terminate them from its end, where sometimes the client "doesn't > get the message" that the session was cut off. > > In all "hang" situations, you need to dig in and extract the details: > most "hang" situations are not hangs at all, but peer situations > where one side is busy and the other is waiting for it. Look for ANR > messages in your TSM server activity log, any OS or dsmerror.log
You are right. I forgot to include a message the user found in his OS log files (or whatever they are called under Windows). Please allow me to correct my mistake. This is the error the user found: Event Type: Error Event Source: tsmlvsa Event Category: None Event ID: 29 Date: 3-11-2005 Time: 4:00:09 User: N/A Computer: BGS-242-20 Description: Encountered exception [C0000005] during copy-on-write operation. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 00 00 00 00 02 00 58 00 ......X. 0008: 00 00 00 00 1d 00 07 c0 ......À 0010: 00 00 00 00 00 00 00 00 ........ 0018: 00 00 00 00 00 00 00 00 ........ 0020: 00 00 00 00 00 00 00 00 ........ The APAR I referred to describes the same symptons which led me to the conclusion that I was suffering from the LVSA problem the APAR describes. Regards, Alexander