Hi, We don't have any other reports of this problem, but I'd like to look into this particular request a bit deeper. Do you have the requestId SOAP header field?
Best, - Eric Koleda, AdWords API Team On Feb 12, 7:08 am, Ales Sturala <stur...@gmail.com> wrote: > Hello, > we're using .NET AdWords API library. We're getting into problems with > our clients from yesterday. About 30-40% of clients fail on this > error: > Internal Error: Response is not well-formed XML. > > I suspected the Google API from not sending well-formed SOAP > responses. I checked the AdWords API log file where are supposed to be > all send and received SOAP headers. Unfortunatelly, it is missing all > those failed SOAP requests/reponses, which makes the whole problem > much more difficult to investigate. > > However, using sniffer I'm able to see all the send and received SOAP > requests (not easy due to SSL) and I can see that Google's responses > are really not well-formed, example: > > <externalPolicyDescription> > Vanwege het merkenrecht mogen adverteerders 'Toyota' > niet gebruiken in hun Google AdWords-advertenties. Deze term wordt > mogelijk gebruikt als handelsmerk voor een bepaald product of een > bepaalde servicecategorie. Mogelijk geldt dit alleen voor bepaalde > landen. > > ... > </externalPolicyDescription> > <isExemptable> > true</ > fef > isExemptable><violatingParts> > <index>9</index> > <length>6</length> > </violatingParts> > </errors> > <errors xmlns:xsi="http://www.w3.org/2001/XMLSchema- > instance" xsi:type="PolicyViolationError"> > <fieldPath>operations[17].operand.ad.headline</fieldPath> > <trigger></trigger> > ... > > As you can see, the part "isExemtable" is not right. The 'fef' string > (that seems to me used as new line separator in the response) should > not be there. > > When I look at the communication, I can see many more proper reponses > sent by google and all those are smaller than 30KB. This one is larger > and has around 71KB, so it might be that the size might be the > "trigger". > > Here is some more information: > 1) I'm using only synchronous calls. > 2) This is header of the faild SOAP response: > > HTTP/1.1 500 Internal Server Error > Content-Type: text/xml; charset=UTF-8 > Transfer-Encoding: chunked > Date: Fri, 12 Feb 2010 11:37:15 GMT > Expires: Fri, 12 Feb 2010 11:37:15 GMT > Cache-Control: private, max-age=0 > X-Content-Type-Options: nosniff > X-Frame-Options: SAMEORIGIN > Server: GFE/2.0 > X-XSS-Protection: 0 > > Please could you let me know where is the problem? I hope this can be > solved soon, because we're unable to update many of our clients since > yesterday. -- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-...@googlegroups.com. To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en.
