Hello,
for exactly 1 account when we run a query on *product_group_view* and use
an *IN clause on segments.conversion_action_name* we always run into an
*INTERNAL_ERROR*, at least since weeks. This is only the case for 1
specific account, all other accounts from the same MCC and other customers
are returning data just fine.
Here are the logs:
Method Name:
/google.ads.googleads.v14.services.GoogleAdsService/SearchStream
Host: googleads.googleapis.com
Headers: {
"x-goog-api-client": "gl-php\/8.0.30 gccl\/19.2.0 gapic\/19.2.0
gax\/1.18.2 grpc\/1.50.2 rest\/1.18.2 pb\/+n",
"x-goog-request-params": "customer_id=8875125139",
"developer-token": "REDACTED",
"login-customer-id": "4554523147"
}
Request:
{"customerId":"8875125139","query":"\n SELECT
segments.date,\ncampaign.id,\nad_group.id,\nad_group_criterion.criterion_id,\nsegments.conversion_action_category,\nsegments.conversion_action_name,\nmetrics.all_conversions,\nsegments.ad_network_type,\nsegments.device,\nmetrics.conversions_value,\nmetrics.view_through_conversions\n
FROM product_group_view\n WHERE
segments.date BETWEEN '2023-10-23' AND '2023-12-02'\n
AND campaign.status IN(ENABLED, PAUSED, REMOVED)\n AND
ad_group.status IN(ENABLED, PAUSED, REMOVED)\n AND
ad_group_criterion.status IN(ENABLED, PAUSED, REMOVED)\n
AND *segments.conversion_action_name IN('store_visits', 'Ladenbesuche')*\n
AND metrics.all_conversions > 0.0\n
AND ad_group_criterion.listing_group.type = 'UNIT'\n AND segments.date =
'2023-12-02' "}
Response
-------
Headers: {
"request-id": "XcBQeB5fCVrDCJq7idXwNQ",
"date": "Sun, 03 Dec 2023 05:54:20 GMT",
"alt-svc": "h3=\":443\"; ma=2592000,h3-29=\":443\"; ma=2592000"
}
Fault
-------
Status code: 13
Details: Internal error encountered.
Failure:
{"errors":[{"errorCode":{"internalError":"INTERNAL_ERROR"},"message":"An
internal error has occurred."}],"requestId":"XcBQeB5fCVrDCJq7idXwNQ"}
Exception in retryDecider: {
"message": "Internal error encountered.",
"code": 13,
"status": "INTERNAL",
"details": [
{
"@type": "google.ads.googleads.v14.errors.googleadsfailure-bin",
"data": "<Unknown Binary Data>"
},
{
"@type": "grpc-status-details-bin",
"data": "<Unknown Binary Data>"
},
{
"@type": "request-id",
"data": "XcBQeB5fCVrDCJq7idXwNQ"
}
]
}
--
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