Hello, I sent you details in a private reply. We are already doing automatic retries with back-off etc. We are consistently running into an Internal Error with such queries for a week already.
On Wednesday, January 17, 2024 at 1:08:07 AM UTC+1 Google Ads API Forum Advisor wrote: > Hi, > > Thank you for reaching out to the Google Ads API support team. > > After reviewing your concern, I understand that you are encountering the " > INTERNAL_ERROR > <https://developers.google.com/google-ads/api/reference/rpc/v15/InternalErrorEnum.InternalError#internal_error>" > > when pulling data from the product_group_view resource. > > Kindly note that INTERNAL_ERROR > <https://developers.google.com/google-ads/api/docs/common-errors#internalerror:~:text=layer%20limitations.-,INTERNAL_ERROR,-Summary> > > occurs when something unexpected happens while processing the request. You > can retry any requests that failed with this error using an exponential > backoff schedule for the retries. > > If you are still getting the same errors even after retrying, kindly > provide us with the latest complete API logs (request > <https://urldefense.com/v3/__https://developers.google.com/google-ads/api/docs/concepts/field-service*request__;Iw!!N96JrnIq8IfO5w!nF25Yrv_8MPnIzGMZmvNZaXvc8k17WU87PYIExzOWyUh86dC6w5dDHYq7vSFhiT0c12Q1xjX2q0M7RJpVJsb2_Obs_-AoQ$> > > and response > <https://urldefense.com/v3/__https://developers.google.com/google-ads/api/docs/concepts/field-service*response__;Iw!!N96JrnIq8IfO5w!nF25Yrv_8MPnIzGMZmvNZaXvc8k17WU87PYIExzOWyUh86dC6w5dDHYq7vSFhiT0c12Q1xjX2q0M7RJpVJsb2_N6unwGQg$> > > with request-id > <https://urldefense.com/v3/__https://developers.google.com/google-ads/api/docs/concepts/call-structure*request-id__;Iw!!N96JrnIq8IfO5w!nF25Yrv_8MPnIzGMZmvNZaXvc8k17WU87PYIExzOWyUh86dC6w5dDHYq7vSFhiT0c12Q1xjX2q0M7RJpVJsb2_P6Uubu-A$> > > and request header > <https://urldefense.com/v3/__https://developers.google.com/google-ads/api/docs/concepts/call-structure*request_headers__;Iw!!N96JrnIq8IfO5w!nF25Yrv_8MPnIzGMZmvNZaXvc8k17WU87PYIExzOWyUh86dC6w5dDHYq7vSFhiT0c12Q1xjX2q0M7RJpVJsb2_PamQgZRw$>) > > generated at your end. > > If you are using a client library and haven't enabled logging yet, I would > request that you enable logging for the specific client library that you > are using. You can refer to the guides Java > <https://urldefense.com/v3/__https://developers.google.com/google-ads/api/docs/client-libs/java/logging__;!!N96JrnIq8IfO5w!nF25Yrv_8MPnIzGMZmvNZaXvc8k17WU87PYIExzOWyUh86dC6w5dDHYq7vSFhiT0c12Q1xjX2q0M7RJpVJsb2_OqCjK-Gw$>, > > .Net > <https://urldefense.com/v3/__https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging__;!!N96JrnIq8IfO5w!nF25Yrv_8MPnIzGMZmvNZaXvc8k17WU87PYIExzOWyUh86dC6w5dDHYq7vSFhiT0c12Q1xjX2q0M7RJpVJsb2_NmOHiGVQ$>, > > PHP > <https://urldefense.com/v3/__https://developers.google.com/google-ads/api/docs/client-libs/php/logging__;!!N96JrnIq8IfO5w!nF25Yrv_8MPnIzGMZmvNZaXvc8k17WU87PYIExzOWyUh86dC6w5dDHYq7vSFhiT0c12Q1xjX2q0M7RJpVJsb2_Mzp6m-Rw$>, > > Python > <https://urldefense.com/v3/__https://developers.google.com/google-ads/api/docs/client-libs/python/logging__;!!N96JrnIq8IfO5w!nF25Yrv_8MPnIzGMZmvNZaXvc8k17WU87PYIExzOWyUh86dC6w5dDHYq7vSFhiT0c12Q1xjX2q0M7RJpVJsb2_MG-68IZw$>, > > Ruby > <https://urldefense.com/v3/__https://developers.google.com/google-ads/api/docs/client-libs/ruby/logging__;!!N96JrnIq8IfO5w!nF25Yrv_8MPnIzGMZmvNZaXvc8k17WU87PYIExzOWyUh86dC6w5dDHYq7vSFhiT0c12Q1xjX2q0M7RJpVJsb2_MPeRpTOw$> > > or Perl > <https://urldefense.com/v3/__https://developers.google.com/google-ads/api/docs/client-libs/perl/logging__;!!N96JrnIq8IfO5w!nF25Yrv_8MPnIzGMZmvNZaXvc8k17WU87PYIExzOWyUh86dC6w5dDHYq7vSFhiT0c12Q1xjX2q0M7RJpVJsb2_M90HMHjw$> > > to enable logging at your end. For REST interface requests, you can enable > logging via the curl command by using the -i flag. > > You can send the details via the *Reply privately to the author option* > or a *direct private reply* to this email. > This message is in relation to case "ref:!00D1U01174p.!5004Q02rX0D4:ref" > > Thanks, > > [image: Google Logo] Google Ads API Team > > > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/8ca66974-559a-45f0-9cd1-2b7cb069eed0n%40googlegroups.com.
