Hi, Thanks for your response. I responded but my message didn't seem to post so I'll write it out again.
I'm a little confused as to what you mean by "When making an API call, you must use a client account ID as the customer Id in your request". Which request of the 2 are you referring to? Our current flow is: - Create a link authenticating as the *manager account* - Change the status of the link from PENDING to ACTIVE authenticating as the *client account* For context, the *client account *is the account that is being added to the manager account. In the code, the *customer *variable represents the ID of the client account. And the *agencyCustomerID *variable represents the ID of the manager account. Please let me know what we need to change to get this working. Thanks a lot, Ethan On Tuesday 20 February 2024 at 22:42:58 UTC Google Ads API Forum Advisor wrote: Hi, Thank you for reaching out to the Google Ads API support team. By reviewing your concern, I can see that you’ve encountered an INVALID_CUSTOMER_ID <https://developers.google.com/google-ads/api/reference/rpc/v15/RequestErrorEnum.RequestError?hl=en#invalid_customer_id> error. When making an API call, you must use a client account ID as the customer Id in your request, while your login-customer-id is your manager account, if you're authenticating as a user that has access to our manager account. This error is also encountered if the API request sends to pause Ads from one account that belonged to a different account. You may check this guide <https://developers.google.com/google-ads/api/docs/concepts/call-structure> for the common structure of all API calls, this documentation <https://developers.google.com/google-ads/api/docs/first-call/overview#config> as you will see here where the customer ID is located and this article <https://support.google.com/google-ads/answer/1704344?hl=en> as it will show you how to locate your customer ID. However, If you are still facing the issue, please provide us the following information : - Screenshot of the issue along with some description. - Complete API logs (*request* <https://developers.google.com/google-ads/api/docs/concepts/field-service#request> and *response* <https://developers.google.com/google-ads/api/docs/concepts/field-service#response> with *request-id* <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id> and *request header* <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers> ). If you are using a client library and haven't enabled the logging yet, I would request you to enable logging for the specific client library that you are using. You can refer to the guides *Java* <https://developers.google.com/google-ads/api/docs/client-libs/java/logging> ,* .Net* <https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging> ,* PHP* <https://developers.google.com/google-ads/api/docs/client-libs/php/logging>, * Python* <https://developers.google.com/google-ads/api/docs/client-libs/python/logging> ,* Ruby* <https://developers.google.com/google-ads/api/docs/client-libs/ruby/logging> or* Perl* <https://developers.google.com/google-ads/api/docs/client-libs/perl/logging> to enable logging at your end. For REST interface requests, you can enable logging via the curl command by using the -i flag. You can send the details via Reply privately to the author option, or direct private reply to this email. This message is in relation to case "ref:!00D1U01174p.!5004Q02rzIgu:ref" Thanks, [image: Google Logo] Google Ads API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/1c8ce855-6b7a-47c7-8611-0797f63a0e6fn%40googlegroups.com.
