Hi All,

Thank you for the additional information, which I've passed on to the
core engineering team.  I believe they have located the source of the
problem, but I'm not sure when the fix will be ready.

Best,
- Eric

On Jan 24, 4:44 am, "pankaj (cs1050171)" <lpank...@gmail.com> wrote:
> Hi Eric,
> Replying on behalf of Hemchand,
> The request id is "17f3ec7c550e6f28b10189bd92b1b2b0" for a similar
> scenario.
> Here we tried to pause the keywords and the changes got updates on
> AdWords UI after some delay.
> Although, the response was consistent in all cases.
>
> On Jan 19, 4:56 am, AdWords API Advisor <adwordsapiadvi...@google.com>
> wrote:
>
>
>
>
>
>
>
> > Hi Hemchand,
>
> > Can you post the request ID of such a request so I can further
> > investigate the problem?
>
> > Best,
> > - Eric
>
> > On Jan 15, 2:35 am, Hemchand <hthalanch...@clickable.com> wrote:
>
> > > Hi Eric
>
> > > We are facing the same issue for Keyword Mutates. Status & Bid changes
> > > are not getting reflected quickly on Adwords. Also the response we are
> > > getting is quite erratic. While we tried to change the status of
> > > multiple keywords to "Active", the response for all the keywords came
> > > as paused, while on Adwords few of them are shown as active and some
> > > still paused. This can cause major data inconsistencies at our end.
>
> > > -Hemchand
>
> > > On Jan 15, 2:50 am, AdWords API Advisor <adwordsapiadvi...@google.com>
> > > wrote:
>
> > > > Hi MM,
>
> > > > I'm not sure how the web interface uses caching, but that could be a
> > > > dead end.  Unfortunately I don't have any advice for this situation,
> > > > but let us know if you see this happen more frequently.
>
> > > > Best,
> > > > - Eric
>
> > > > On Jan 14, 10:47 am, mm <margaret.a.mar...@gmail.com> wrote:
>
> > > > > Thanks Eric -
> > > > > Would the browser be caching  by account? IOW, since other accounts
> > > > > didn't show this latency, would that knock browser caching off the
> > > > > list of candidates for the problem's source? FWIW, we appeared to be
> > > > > seeing a similar latency when viewing the account through AdWords
> > > > > Editor, also. It has since resolved itself, so it's not really an
> > > > > issue now, I'm just trying to get a feel for what can be done about
> > > > > this if I see it again in the future.
>
> > > > > Thanks a bunch!
> > > > > mm
>
> > > > > On Jan 14, 8:48 am, AdWords API Advisor <adwordsapiadvi...@google.com>
> > > > > wrote:
>
> > > > > > Hi MM,
>
> > > > > > I haven't encountered this problem before, but if the API is 
> > > > > > returning
> > > > > > the correct values then it sounds like more of an issue with the web
> > > > > > interface.  I'd double check that the issue isn't related to browser
> > > > > > caching.
>
> > > > > > Best,
> > > > > > - Eric Koleda, AdWords API Team
>
> > > > > > On Jan 12, 5:25 pm, mm <margaret.a.mar...@gmail.com> wrote:
>
> > > > > > > Hey guys -
> > > > > > > I am running some updates to some keyword urls which appear to run
> > > > > > > fine (no exception thrown, the Criterion in the return value list 
> > > > > > > all
> > > > > > > have the new urls in them). However, when I go into the web UI to 
> > > > > > > look
> > > > > > > at these changes, they aren't reflected for a long time (30 
> > > > > > > minutes or
> > > > > > > more). This appears account-specific - the changes are showing up 
> > > > > > > fine
> > > > > > > in other accounts.  Is there something that can be done to address
> > > > > > > this?
>
> > > > > > > Thanks -
> > > > > > > mm

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