There was an account that was suspended. Could it be possible that the API is linked to that account that was suspended for billing issues rather than acting as a stand-alone account (since it has separate billing info) or not attached to the MCC itself?
On Feb 24, 2:57 pm, JC <jasonco...@gmail.com> wrote: > I have had a custom made program query my MCC via the API for years. > For years, it has worked just fine, until today. I have it set to > query very 15 minutes and now I just the same error message every 15 > minutes - invalid google mcc account credentials. cannot serve any > requests for the specified account. please contact support. > > I've looked at all these forum things and they refer to credit card > issues, but both the primary and secondary work just fine. They are > regularly billed by the main accounts in the MCC. Besides, I'm billed > when I hit a $500 threshold but its only at about $350 right now. The > logins work just fine, as I can log into the MCC with them, and the > token is not compromised, but just to be certain, I reset it today. > And, I still get the same error messages. > > Has anyone else seen this and have any ideas on how to fix it? > > And, last, I saw some posts from the adwords api guy who said to > contact support, but there isn't any category there that deals with > api issues. under which category should I contact them? there isn't > even one that is remotely appropriate. > > thanks for your help! > > Jason -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
