Hi Simon, I apologize for the lack of communication - I've escalated your case to the Token Review team internally.
- Kevin Winter AdWords API Team On Monday, May 28, 2012 8:15:57 AM UTC-4, Simon Bouchez wrote: > > Hi Kevin, > > We have also applied several months ago and after sending all the > requested screenshots etc. we haven't got any update despite the many > follow-up emails I have sent... Could you please see what you can do to > speed up the process or at least give us an estimate time to get this > tokken approved? Our account number is 304-954-0890. > > Thanks a lot for you help. > > Simon > > On Tuesday, May 22, 2012 4:12:29 PM UTC+2, Kevin Winter wrote: >> >> Hi all, >> @Leo Wong and Usiehk, please see our documentation regarding >> expectations with the token review process: >> https://developers.google.com/adwords/api/docs/signingup Both of your >> applications have been pending for only a week. >> >> @Snow Globe. I apologize for the delay and have escalated your >> application internally. >> >> - Kevin Winter >> AdWords API Team >> >> On Tuesday, May 22, 2012 5:46:14 AM UTC-4, Snow Globe wrote: >>> >>> Hello, >>> >>> We have been waiting for nearly 4 months as well, posting on this forum, >>> sending 7 or 8 emails to adwords api token email address and not getting a >>> single answer. >>> >>> If the team does not like our project, why not simply reject our >>> application? >>> >>> "Treat people like you would like to be treated". >>> >>> >>> >>> On Friday, May 4, 2012 3:49:04 PM UTC+2, Kevin Winter wrote: >>>> >>>> Hi Maarten, >>>> Thanks for the info. I've reached out directly to the manager of the >>>> review team. I'll reply here when I have any more information. >>>> >>>> Best, >>>> - Kevin Winter, AdWords API Team >>>> >>>> Original Message Follows: >>>> ------------------------ >>>> From: Maarten Deinema >>>> Subject: Re: API developer token taking crazy long >>>> Date: Fri, 4 May 2012 00:17:01 +0200 >>>> >>>> > Hi Kevin, >>>> > >>>> > I understand that the Adwords API team is very busy, but I find it >>>> very >>>> > frustrating that you don't hear anything, don't get any updates, and >>>> don't >>>> > get any reply on emails. >>>> > >>>> > The Customer ID of our MCC account is 427-763-1497. As far as I could >>>> find, >>>> > we do comply to the current requirements. >>>> > >>>> > Thank you for responding on my forum post, and I hope this helps to >>>> speed >>>> > things up a little. >>>> > >>>> > Regards, >>>> > >>>> > Maarten Deinema >>>> > >>>> > >>>> > On Thu, May 3, 2012 at 8:45 PM, Kevin Winter wrote: >>>> > >>>> > > Hi Maarten, >>>> > > The review process currently takes a while, due to a backlog of >>>> > > applications and more stringent requirements (see here for more >>>> info: >>>> > > https://developers.google.com/adwords/api/docs/signingup ). >>>> However, >>>> end >>>> > > of last year is pretty long ago. Could you please contact me >>>> off-list >>>> with >>>> > > your account details? Particularly the Customer ID of the MCC >>>> account >>>> you >>>> > > applied on. >>>> > > >>>> > > - Kevin Winter >>>> > > AdWords API Team >>>> > > >>>> > > On Tuesday, May 1, 2012 9:19:01 AM UTC-4, maarten wrote: >>>> > >> >>>> > >> Hi, >>>> > >> >>>> > >> Could someone tell me what the normal duration is for the API >>>> developer >>>> > >> token approval? We have requested access late 2011, and the token >>>> is >>>> still >>>> > >> "Pending Approval". We have had requests for additional >>>> information >>>> three >>>> > >> times now, and have sent the information each time. >>>> > >> >>>> > >> Is there any way to speed up the process? We have customers >>>> waiting >>>> for >>>> > >> our software, and they are getting very impatient. When sending >>>> email >>>> to >>>> > >> adwordsapi-tok...@google.com there is no reply at all. >>>> > >> >>>> > >> Regards, >>>> > >> >>>> > >> Maarten >>>> > >> >>>> > > -- >>>> > > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ >>>> > > Also find us on our blog and discussion group: >>>> > > http://adwordsapi.blogspot.com >>>> > > http://groups.google.com/group/adwords-api >>>> > > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ >>>> > > >>>> > > You received this message because you are subscribed to the Google >>>> > > Groups "AdWords API Forum" group. >>>> > > To post to this group, send email to adwords-api@googlegroups.com >>>> > > To unsubscribe from this group, send email to >>>> > > adwords-api+unsubscr...@googlegroups.com >>>> > > For more options, visit this group at >>>> > > http://groups.google.com/group/adwords-api?hl=en >>>> > > >>>> >>>> -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. 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