There is no response at all. I the xml request goes out and nothing ever comes back. I begin to suspect that the request is not actually leaving our systems but don't know how to confirm that.
I'd be happy to send you my request xml, but I don't want to post it in the forum directly because of the company specific information that is embedded in it. Do you have an email address that I could send it to directly? Steve On Tuesday, March 26, 2013 11:29:19 PM UTC-4, Takeshi Hagikura (AdWords API Team) wrote: > > Hi Steve, > > Do you have your request/response xml logs when the request was hanged? > If there is a requestId in the response. > I can query the logs in our side, then at least we can know if the request > reached the server. > > Best, > - Takeshi, AdWords API Team > > On Tuesday, March 26, 2013 12:26:40 AM UTC+9, Steve Wollkind wrote: >> >> I'm in the process of trying to roll out ads for our recently deployed >> Spanish version of our site, and running into an issue. >> >> On the English side, I routinely submit batches of 2500 keywords at a >> time to the MutateJobService with no difficulty. I have never had a >> timeout doing this. When submitting Spanish keywords, I have discovered >> that I have to dial that batch size down to 25 if my batch contains any >> accented characters. This behavior is 100% consistent and reproducible for >> me: batches of 25 or less work every time. Larger batches will hang, but >> the same batch will succeed when all accented characters are removed and >> replaced with ASCII. >> >> I submitted a 50 keyword soap request to my sales team and they forwarded >> it to some technical people (maybe some of the DAs reading this forum >> even?) and they claim they can't find anything wrong with it. They have >> not confirmed for me that the request never arrived at the Google system >> (if anyone here can help me track down that confirmation, I'd be thankful). >> I'm now rather confused as to where the issue is. I am using the ruby >> client library, and I suppose something could be going wrong inside that, >> but I'm not sure. I'm going to add a note in the ruby issue forum as well. >> >> Any advice is welcome. >> >> Steve >> > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
