Hi Josh Unfortunately I don't have a copy of a past response but I could recreate a past request. Would that be useful?
This incident has prompted me to save all report files generated from the API into an audit trail as of today, but that's a little late! Cheers David On Monday, 5 January 2015 22:06:35 UTC, Josh Radcliff (AdWords API Team) wrote: > > Hi David, > > Thanks for confirming that you have a similar use case to Lloyd's. I don't > have an ETA for when or if this will be fixed, but one thing that would > help greatly in our investigation would be if you have a sample report > request *and* response for a request you ran in the past with both *Id* and > *KeywordId* where you received non-zero values for the analytics columns. > If you have such a sample, please send that *only to me* by clicking *Reply > to Author* on this message. > > Thanks, > Josh, AdWords API Team > > On Monday, January 5, 2015 12:53:11 PM UTC-5, David Midgley wrote: >> >> Hi Josh >> >> Thanks for your quick response! >> >> Yes I am including KeywordId and Id as this is the only report I know of >> that allows you to split by keyword/ad combination. If there is another >> report that allows you to do this please let me know as this is crucial to >> the analysis we need to perform. >> >> Do you know if this bug is likely to be fixed any time soon? >> >> Cheers >> >> David >> >> On Monday, 5 January 2015 17:45:13 UTC, Josh Radcliff (AdWords API Team) >> wrote: >>> >>> Hi David, >>> >>> Could you confirm that you are only seeing zero values when your >>> AD_PERFORMANCE_REPORT request includes both *KeywordId* *and* *Id* (ad >>> ID)? If that's the case, then it sounds like you have encountered the same >>> error that Lloyd discovered. >>> >>> Thanks, >>> Josh, AdWords API Team >>> >>> On Monday, January 5, 2015 10:26:12 AM UTC-5, David Midgley wrote: >>>> >>>> Hi Josh >>>> >>>> I'm seeing the same thing, I was just about to post this question >>>> before I noticed Lloyd's question: >>>> >>>> >>>> I'm getting zero values via the API for: >>>> >>>> - AveragePageviews >>>> - AverageTimeOnSite >>>> - BounceRate >>>> - PercentNewVisitors >>>> >>>> in a AD_PERFORMANCE_REPORT. According to the Reports Reference >>>> documentation these columns are available and I don't get an error in my >>>> report submission, just zero values. >>>> >>>> This is happening across multiple clients where I previously had values >>>> and the data disappeared on 9-10 December. >>>> >>>> This doesn't appear to be a time lag issue as I've tried re-importing >>>> the whole of December today and now I have no analytics data since 30 >>>> November! >>>> >>>> Is anyone else experiencing this? Has anything changed in the way >>>> analytics data is integrated into AdWords reporting? >>>> >>>> Just to reiterate, I was getting analytics data with no problems prior >>>> to 9/10 December and my report definitions have not changed. >>>> >>>> Cheers >>>> >>>> David >>>> >>>> >>>> >>>> >>>> On Tuesday, 30 December 2014 14:50:19 UTC, Josh Radcliff (AdWords API >>>> Team) wrote: >>>>> >>>>> Hi Lloyd, >>>>> >>>>> I've contacted the reporting team to get more details on why >>>>> *KeywordId* in combination with the Ad ID returns zeros for Google >>>>> Analytics metrics. I'll post back here as soon as I hear from them. >>>>> >>>>> Thanks, >>>>> Josh, AdWords API Team >>>>> >>>>> On Sunday, December 28, 2014 5:28:33 PM UTC-5, Lloyd Davies wrote: >>>>>> >>>>>> Hi Josh >>>>>> >>>>>> Sorry for the delay responding to you on this. >>>>>> >>>>>> Yes, KeywordId is included in my search and if I remove it I do get >>>>>> back bounce rate data, so you are right that KeywordId is the cause. The >>>>>> curious thing is that I have been using KeywordId successfully since >>>>>> October and it has only recently stopped working... Did I just get lucky >>>>>> for a few months? >>>>>> >>>>>> Thanks, >>>>>> Lloyd >>>>>> >>>>>> >>>>>> On Friday, December 19, 2014 5:57:45 PM UTC, Josh Radcliff (AdWords >>>>>> API Team) wrote: >>>>>>> >>>>>>> Hi Lloyd, >>>>>>> >>>>>>> Did you change your report request recently to include the >>>>>>> *KeywordId* field? If you include that field in the API's >>>>>>> AD_PERFORMANCE_REPORT or segment by *Keywords* in the UI's *Ads* tab, >>>>>>> those metrics will be returned as zero. >>>>>>> >>>>>>> Thanks, >>>>>>> Josh, AdWords API Team >>>>>>> >>>>>>> On Friday, December 19, 2014 10:03:47 AM UTC-5, Lloyd Davies wrote: >>>>>>>> >>>>>>>> Hi >>>>>>>> >>>>>>>> In Adwords UI I can see GA metrics (e.g. Bounce Rate) but recently >>>>>>>> these metrics have been coming back as zero when I request them from >>>>>>>> the >>>>>>>> AD_PERFORMANCE_REPORT (e.g. BounceRate is 0.00% for all records). It >>>>>>>> was >>>>>>>> working fine until recently. >>>>>>>> >>>>>>>> Has something changed or is there some issue at the moment? >>>>>>>> >>>>>>>> Thanks, >>>>>>>> Lloyd >>>>>>>> >>>>>>> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. 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