Hi David, Sorry for the delay. I contacted the reporting team again today for an update. Hopefully I'll have something to report back soon.
Thanks, Josh, AdWords API Team On Wednesday, January 14, 2015 at 11:11:44 AM UTC-5, David Midgley wrote: > > Hi Josh > > It's been just over a week since your last post - I don't suppose you have > an update? Should I start rewriting my code to workaround this bug? > > Cheers > > David > > On Tuesday, 6 January 2015 16:56:31 UTC, Josh Radcliff (AdWords API Team) > wrote: >> >> Hi David, >> >> Thanks for offering, but unfortunately I think you'll get back all zeros >> for past dates at this point as well. That's what I found when I just tried >> running a report with *id* and *KeywordId* for October 2014. >> >> I'll continue to follow up with the reporting team to try to figure out >> what changed here. >> >> Thanks, >> Josh, AdWords API Team >> >> On Monday, January 5, 2015 5:32:10 PM UTC-5, David Midgley wrote: >>> >>> Hi Josh >>> >>> Unfortunately I don't have a copy of a past response but I could >>> recreate a past request. Would that be useful? >>> >>> This incident has prompted me to save all report files generated from >>> the API into an audit trail as of today, but that's a little late! >>> >>> Cheers >>> >>> David >>> >>> On Monday, 5 January 2015 22:06:35 UTC, Josh Radcliff (AdWords API Team) >>> wrote: >>>> >>>> Hi David, >>>> >>>> Thanks for confirming that you have a similar use case to Lloyd's. I >>>> don't have an ETA for when or if this will be fixed, but one thing that >>>> would help greatly in our investigation would be if you have a sample >>>> report request *and* response for a request you ran in the past with >>>> both *Id* and *KeywordId* where you received non-zero values for the >>>> analytics columns. If you have such a sample, please send that *only >>>> to me* by clicking *Reply to Author* on this message. >>>> >>>> Thanks, >>>> Josh, AdWords API Team >>>> >>>> On Monday, January 5, 2015 12:53:11 PM UTC-5, David Midgley wrote: >>>>> >>>>> Hi Josh >>>>> >>>>> Thanks for your quick response! >>>>> >>>>> Yes I am including KeywordId and Id as this is the only report I know >>>>> of that allows you to split by keyword/ad combination. If there is >>>>> another >>>>> report that allows you to do this please let me know as this is crucial >>>>> to >>>>> the analysis we need to perform. >>>>> >>>>> Do you know if this bug is likely to be fixed any time soon? >>>>> >>>>> Cheers >>>>> >>>>> David >>>>> >>>>> On Monday, 5 January 2015 17:45:13 UTC, Josh Radcliff (AdWords API >>>>> Team) wrote: >>>>>> >>>>>> Hi David, >>>>>> >>>>>> Could you confirm that you are only seeing zero values when your >>>>>> AD_PERFORMANCE_REPORT request includes both *KeywordId* *and* *Id* (ad >>>>>> ID)? If that's the case, then it sounds like you have encountered the >>>>>> same >>>>>> error that Lloyd discovered. >>>>>> >>>>>> Thanks, >>>>>> Josh, AdWords API Team >>>>>> >>>>>> On Monday, January 5, 2015 10:26:12 AM UTC-5, David Midgley wrote: >>>>>>> >>>>>>> Hi Josh >>>>>>> >>>>>>> I'm seeing the same thing, I was just about to post this question >>>>>>> before I noticed Lloyd's question: >>>>>>> >>>>>>> >>>>>>> I'm getting zero values via the API for: >>>>>>> >>>>>>> - AveragePageviews >>>>>>> - AverageTimeOnSite >>>>>>> - BounceRate >>>>>>> - PercentNewVisitors >>>>>>> >>>>>>> in a AD_PERFORMANCE_REPORT. According to the Reports Reference >>>>>>> documentation these columns are available and I don't get an error in >>>>>>> my >>>>>>> report submission, just zero values. >>>>>>> >>>>>>> This is happening across multiple clients where I previously had >>>>>>> values and the data disappeared on 9-10 December. >>>>>>> >>>>>>> This doesn't appear to be a time lag issue as I've tried >>>>>>> re-importing the whole of December today and now I have no analytics >>>>>>> data >>>>>>> since 30 November! >>>>>>> >>>>>>> Is anyone else experiencing this? Has anything changed in the way >>>>>>> analytics data is integrated into AdWords reporting? >>>>>>> >>>>>>> Just to reiterate, I was getting analytics data with no problems >>>>>>> prior to 9/10 December and my report definitions have not changed. >>>>>>> >>>>>>> Cheers >>>>>>> >>>>>>> David >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> On Tuesday, 30 December 2014 14:50:19 UTC, Josh Radcliff (AdWords >>>>>>> API Team) wrote: >>>>>>>> >>>>>>>> Hi Lloyd, >>>>>>>> >>>>>>>> I've contacted the reporting team to get more details on why >>>>>>>> *KeywordId* in combination with the Ad ID returns zeros for Google >>>>>>>> Analytics metrics. I'll post back here as soon as I hear from them. >>>>>>>> >>>>>>>> Thanks, >>>>>>>> Josh, AdWords API Team >>>>>>>> >>>>>>>> On Sunday, December 28, 2014 5:28:33 PM UTC-5, Lloyd Davies wrote: >>>>>>>>> >>>>>>>>> Hi Josh >>>>>>>>> >>>>>>>>> Sorry for the delay responding to you on this. >>>>>>>>> >>>>>>>>> Yes, KeywordId is included in my search and if I remove it I do >>>>>>>>> get back bounce rate data, so you are right that KeywordId is the >>>>>>>>> cause. >>>>>>>>> The curious thing is that I have been using KeywordId successfully >>>>>>>>> since >>>>>>>>> October and it has only recently stopped working... Did I just get >>>>>>>>> lucky >>>>>>>>> for a few months? >>>>>>>>> >>>>>>>>> Thanks, >>>>>>>>> Lloyd >>>>>>>>> >>>>>>>>> >>>>>>>>> On Friday, December 19, 2014 5:57:45 PM UTC, Josh Radcliff >>>>>>>>> (AdWords API Team) wrote: >>>>>>>>>> >>>>>>>>>> Hi Lloyd, >>>>>>>>>> >>>>>>>>>> Did you change your report request recently to include the >>>>>>>>>> *KeywordId* field? If you include that field in the API's >>>>>>>>>> AD_PERFORMANCE_REPORT or segment by *Keywords* in the UI's *Ads* >>>>>>>>>> tab, >>>>>>>>>> those metrics will be returned as zero. >>>>>>>>>> >>>>>>>>>> Thanks, >>>>>>>>>> Josh, AdWords API Team >>>>>>>>>> >>>>>>>>>> On Friday, December 19, 2014 10:03:47 AM UTC-5, Lloyd Davies >>>>>>>>>> wrote: >>>>>>>>>>> >>>>>>>>>>> Hi >>>>>>>>>>> >>>>>>>>>>> In Adwords UI I can see GA metrics (e.g. Bounce Rate) but >>>>>>>>>>> recently these metrics have been coming back as zero when I request >>>>>>>>>>> them >>>>>>>>>>> from the AD_PERFORMANCE_REPORT (e.g. BounceRate is 0.00% for all >>>>>>>>>>> records). >>>>>>>>>>> It was working fine until recently. >>>>>>>>>>> >>>>>>>>>>> Has something changed or is there some issue at the moment? >>>>>>>>>>> >>>>>>>>>>> Thanks, >>>>>>>>>>> Lloyd >>>>>>>>>>> >>>>>>>>>> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. 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