Hi,

Glad to hear that reducing the # of operations helped. You may also want to 
consider grouping operations as specified in the best practices guide 
<https://developers.google.com/adwords/api/docs/guides/bestpractices#group_operations>,
 
if you are not already doing so.

Thanks,
Josh, AdWords API Team

On Monday, March 16, 2015 at 11:31:11 AM UTC-4, João Aparício wrote:
>
> Hi Josh,
>
> No, that doesn't work. The unexpected_internal_api_error happens 
> repeatedly (even though, like I said, some times the bidding strategy IS 
> changed even though an error is thrown), and retrying doesn't help.
>
> What did help was lowering the number of operations in the mutate chunk 
> from 500 to 100. Now it seems to be going on without errors.
>
> Thanks for your help.
>
>
>
> On Sunday, March 15, 2015 at 11:54:09 PM UTC, Josh Radcliff (AdWords API 
> Team) wrote:
>>
>> Hi Joao,
>>
>> An *UNEXPECTED_INTERNAL_API_ERROR* is, as you suspected, often due to a 
>> timeout occurring while we process your request.
>>
>> As a general rule, you should implement error handling and retry logic as 
>> specified in our best practices guide 
>> <https://developers.google.com/adwords/api/docs/guides/bestpractices#error_handling>,
>>  
>> since timeouts of this sort are bound to happen eventually on a small 
>> percentage of requests. Usually retrying such a request after waiting a few 
>> seconds will result in a successful request.
>>
>> Thanks,
>> Josh, AdWords API Team
>>
>>
>> On Sunday, March 15, 2015 at 12:37:51 PM UTC-4, João Aparício wrote:
>>>
>>> Hi there,
>>>
>>> This is happening some times:
>>>
>>>         Server raised fault: 
>>> 'InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ 
>>> com.google.ads.api.services.common.error.InternalApiError.<init>(InternalApiErro'
>>>
>>> The python code is
>>>
>>>         adgroup_service = client.GetService('AdGroupService', 
>>> version='v201409')
>>>         adgroup_operations = [{
>>>                      'operator':'SET',
>>>                      'operand': {
>>>                         'xsi_type':'AdGroup',
>>>                         'id':adgroupid,
>>>                         'biddingStrategyConfiguration': {
>>>                           'biddingStrategyId': strategy_id
>>>                         }
>>>                      }
>>>                     } for text_sorted,acc_id,adgroupid,kw_id in chunk]
>>>         logger.info('%s %s mutating bidstrategy %s operations' % 
>>> (n,acc_id,len(adgroup_operations)) )
>>>         r = adgroup_service.mutate(adgroup_operations)
>>>
>>> The things that is strange here is the following:
>>>
>>> A) Whether this code throws an error or not depends on the account. For 
>>> some accounts it always throws an error, for other accounts it never throws 
>>> an error.
>>> B) For the accounts where an error is thrown, most of the times the 
>>> adgroup biddingstrategies ARE mutated! My issue here is that mutates where 
>>> an error is thrown are really slow (I assume due to some sort of internal 
>>> timeout?)
>>>
>>> Some guidance would be very useful.
>>>
>>> Best,
>>> Joao
>>>
>>>

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