Hello Foluso,

Glad to hear that.
Feel free to tell us if you encounter any problems.

Cheers,
Thanet, AdWords API Team

On Thursday, February 25, 2016 at 8:17:36 PM UTC+9, 
fol...@brainlabsdigital.com wrote:
>
> Hi Thanet, 
>
> Thanks for your prompt response! 
>
> I have been using the BatchJobService all week and haven't re-encountered 
> the same problems. 
>
> But I am keeping all the logs, so I will respond if it occurs again. 
>
> Thanks!
>
> Foluso
>
> On Thursday, February 25, 2016 at 5:54:42 AM UTC, Thanet Knack 
> Praneenararat (AdWords API Team) wrote:
>>
>> Hello foluso,
>>
>> 1 - Is it possible for the job to take a very long time occaisionally? 
>>> And rarely fail for reasons unknown, and maybe not change the status after 
>>> failing or completing?
>>
>> We have been aware of this issue and just improved the overall 
>> performance and reliability recently.
>> Could you please have a try again and let us know if you're still faced 
>> with this issue?
>> If you happen to be faced with this issue, please send your SOAP logs to 
>> us by *Reply privately to author*.
>>
>> 2 - Is there a maximum waiting time (maybe it's in the docs and I missed 
>>> it) at which I should stop polling the status and assume the job has 
>>> failed, or double check with the account on the Adwords website.
>>
>> There is no maximum waiting time suggested currently. 
>> But if you try as done in our code example, but still don't get the job 
>> in a DONE or CANCELLED state, please inform us as there may be something 
>> wrong occurred.
>>
>> Cheers,
>> Thanet, AdWords API Team
>>
>> On Wednesday, February 24, 2016 at 10:30:06 PM UTC+9, 
>> fol...@brainlabsdigital.com wrote:
>>>
>>>
>>> This is a question about the new BatchJobService 
>>> <https://developers.google.com/adwords/api/docs/reference/v201601/BatchJobService>,
>>>  
>>> replacement to MutateJobService 
>>> <https://developers.google.com/adwords/api/docs/reference/v201601/MutateJobService>
>>> .
>>>
>>> I am using the v201601 Python library which is very well explained and 
>>> documented. 
>>>
>>> Short question:
>>>
>>> - Is it possible for the BatchJobService to be "DONE", or "CANCELLED". 
>>> Without a corresponding change in the batch job object which was selected 
>>> by Id. 
>>>
>>> Long explanation:
>>>
>>> I used the BatchJobService to update the status 2701 campaigns all at 
>>> once.
>>> I was able to poll the status using the selector and predicates EQUALS 
>>> <batch_job_id> with an exponential drop off as recommended in the example
>>> This worked reliably most of the time, and completed in 30 - 40s on 
>>> average.
>>> Occasionally, the exact same request would complete in 3 minutes with a 
>>> status of "AWAITING _FILE" or "ACTIVE"
>>> I believe the operations usually completed eventually, but once in a 
>>> while they did not. 
>>>
>>> This problem is difficult to replicate as the service usually works 
>>> perfectly, but I will try to log all the interations in the future so I can 
>>> provide more details. 
>>>
>>>
>>> Long Question:
>>>
>>> Assuming:
>>>
>>> - I have polled the correct batch job Id
>>> - I have indeed uploaded operations to the batch job
>>> - I polled the batch job status exactly as recommended in the 
>>> documentation
>>>
>>> 1 - Is it possible for the job to take a very long time occaisionally? 
>>> And rarely fail for reasons unknown, and maybe not change the status after 
>>> failing or completing?
>>>
>>> 2 - Is there a maximum waiting time (maybe it's in the docs and I missed 
>>> it) at which I should stop polling the status and assume the job has 
>>> failed, or double check with the account on the Adwords website.
>>>
>>>
>>>

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