Hello, Since this seems to be a common issue (I've gotten one other report of this outside of this thread as well), I've reached out to engineering to see if they know what's different. I will post here when I hear something back.
Regards, Mike, AdWords API Team On Friday, May 6, 2016 at 1:57:56 PM UTC-4, joel wrote: > > I don't have any SOAP logs from before it occurred either. We also haven't > updated the Java library so it seems like it must be an unexpected change > in the XML that the API returns. > > And to answer your question we are requesting ExtensionType in both the > selector fields and in a predicate, "ExtensionType = 'SiteLink'" > > -Joel > > On Friday, May 6, 2016 at 1:29:55 PM UTC-4, Alex Jones wrote: >> >> I do not have any SOAP logs from before the issue occurred, but I am >> currently working to reproduce the issue and generate some SOAP in our test >> account. I'll send that along once I have it. >> >> I do have some of our application logs that show it was correctly >> interacting with Ad Extensions on May 3rd, but they don't provide any Soap >> diagnostics with them. >> >> Our logs indiciate We first encounter this Error on 2016-05-05 13:23:14 >> EST. I don't know if that is helpful. Additionally, our last deploy of our >> Adwords Suite was 2016-04-20, so I feel it's unlikely something changed in >> our toolsuite. >> >> On Friday, May 6, 2016 at 1:20:13 PM UTC-4, Michael Cloonan (AdWords API >> Team) wrote: >>> >>> Hello, >>> >>> I want to narrow down whether this was a change with the XML that the >>> AdWords API returns, or a change in the Java library's ability to parse the >>> XML. Do you happen to have a log from before, when this was still working >>> fine, so that we can see if the SOAP response included this field? >>> >>> If the SOAP XML from the API has changed overnight unexpectedly, I will >>> check with engineering to see what's going on. >>> >>> Regards, >>> Mike, AdWords API Team >>> >>> On Friday, May 6, 2016 at 1:15:23 PM UTC-4, Alex Jones wrote: >>>> >>>> We are requesting it, and we've been successfully processing using that >>>> field for several months now. We're not recently redeployed our Adwords >>>> tool suite, and this error first occurred yesterday, so I'm wondering if >>>> these was an unintended change in the Adwords API. I'll open a ticket as >>>> requested. >>>> >>>> On Friday, May 6, 2016 at 1:12:00 PM UTC-4, Michael Cloonan (AdWords >>>> API Team) wrote: >>>>> >>>>> Hello, >>>>> >>>>> Are you requesting the ExtensionType field in your get request? That >>>>> field in the selector is what causes this field to be returned. >>>>> >>>>> In any case, if the Java library is unable to parse the field, then >>>>> you should file a bug at the Java library's issue tracker: >>>>> https://github.com/googleads/googleads-java-lib/issues >>>>> >>>>> Regards, >>>>> Mike, AdWords API Team >>>>> >>>>> On Friday, May 6, 2016 at 12:07:38 PM UTC-4, Alex Jones wrote: >>>>>> >>>>>> I'm also getting this error. >>>>>> >>>>>> On Friday, May 6, 2016 at 8:26:13 AM UTC-4, joel wrote: >>>>>>> >>>>>>> It looks like the CampaignExtensionSettingService is now returning a >>>>>>> new element in the SOAP XML that's unrecognized. This started happening >>>>>>> yesterday. It's causing the SAX parser and API call to fail. Any idea >>>>>>> how >>>>>>> to fix? Do we need to pull the newest client library? Below is a >>>>>>> sanitized >>>>>>> response XML showing the new field. Thanks! >>>>>>> >>>>>>> >>>>>>> Joel >>>>>>> >>>>>>> >>>>>>> <?xml version="1.0" encoding="UTF-8"?> >>>>>>> >>>>>>> <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/ >>>>>>> "> >>>>>>> >>>>>>> <soap:Header> >>>>>>> >>>>>>> <ResponseHeader xmlns=" >>>>>>> https://adwords.google.com/api/adwords/cm/v201601";> >>>>>>> >>>>>>> <requestId>0005322b73b334600a815112f90f1db6</requestId> >>>>>>> >>>>>>> >>>>>>> <serviceName>CampaignExtensionSettingService</serviceName> >>>>>>> >>>>>>> <methodName>get</methodName> >>>>>>> >>>>>>> <operations>0</operations> >>>>>>> >>>>>>> <responseTime>482</responseTime> >>>>>>> >>>>>>> </ResponseHeader> >>>>>>> >>>>>>> </soap:Header> >>>>>>> >>>>>>> <soap:Body> >>>>>>> >>>>>>> <getResponse xmlns=" >>>>>>> https://adwords.google.com/api/adwords/cm/v201601";> >>>>>>> >>>>>>> <rval> >>>>>>> >>>>>>> <totalNumEntries>1</totalNumEntries> >>>>>>> >>>>>>> <Page.Type>CampaignExtensionSettingPage</Page.Type> >>>>>>> >>>>>>> <entries> >>>>>>> >>>>>>> <campaignId>1234</campaignId> >>>>>>> >>>>>>> <extensionType>SITELINK</extensionType> >>>>>>> >>>>>>> <extensionSetting> >>>>>>> >>>>>>> <extensions xmlns:xsi=" >>>>>>> http://www.w3.org/2001/XMLSchema-instance"; >>>>>>> xsi:type="SitelinkFeedItem"> >>>>>>> >>>>>>> <feedId>1234</feedId> >>>>>>> >>>>>>> <feedItemId>1234</feedItemId> >>>>>>> >>>>>>> <status>ENABLED</status> >>>>>>> >>>>>>> <feedType>SITELINK</feedType> >>>>>>> >>>>>>> >>>>>>> <ExtensionFeedItem.Type>SitelinkFeedItem</ExtensionFeedItem.Type> >>>>>>> >>>>>>> <sitelinkText>Text</sitelinkText> >>>>>>> >>>>>>> <sitelinkLine2>Text</sitelinkLine2> >>>>>>> >>>>>>> <sitelinkLine3>Text</sitelinkLine3> >>>>>>> >>>>>>> <sitelinkFinalUrls> >>>>>>> >>>>>>> <urls>http://mysite.com</urls> >>>>>>> >>>>>>> </sitelinkFinalUrls> >>>>>>> >>>>>>> </extensions> >>>>>>> >>>>>>> </extensions> >>>>>>> >>>>>>> >>>>>>> <ExtensionSetting.Type>ExtensionSetting</ExtensionSetting.Type> >>>>>>> >>>>>>> </extensionSetting> >>>>>>> >>>>>>> </entries> >>>>>>> >>>>>>> </rval> >>>>>>> >>>>>>> </getResponse> >>>>>>> >>>>>>> </soap:Body> >>>>>>> >>>>>>> </soap:Envelope> >>>>>>> >>>>>> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. 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