Hi,

just wanted to update this thread saying that the problem does not longer 
exist. Thanks for solving it.

Best,
Stefan


Am Dienstag, 25. Oktober 2016 12:19:30 UTC+2 schrieb Stefan Kleine 
Stegemann:
>
> Hi,
>
>
> we are experiencing problems when downloading product partition reports 
> for some campaigns. We're loading these reports for large number of 
> campaigns without problems but three campaigns started to fail consistently 
> this morning (german  time). We've successfully downloaded reports for the 
> "problematic" campaigns in the past days.
>
> We're using the ReportDownloader from the Java API (v201607) and noticed 
> that the call almost immediately fails with a 
> DetailedReportDownloadResponseException:
>
> com.google.api.ads.adwords.lib.utils.v201607.
> DetailedReportDownloadResponseException: 500
>         at com.google.api.ads.adwords.lib.utils.v201607.
> DetailedReportDownloadResponseException$Builder.build(
> DetailedReportDownloadResponseException.java:35
> )
>         at com.google.api.ads.adwords.lib.utils.
> AdHocReportDownloadHelperImpl.handleResponse(AdHocReportDownloadHelperImpl
> .java:111)
>         at com.google.api.ads.adwords.lib.utils.
> AdHocReportDownloadHelperImpl.downloadReport(AdHocReportDownloadHelperImpl
> .java:55)
>         at sun.reflect.GeneratedMethodAccessor279.invoke(Unknown Source)
>         at sun.reflect.DelegatingMethodAccessorImpl.invoke(
> DelegatingMethodAccessorImpl.java:43)
>         at java.lang.reflect.Method.invoke(Method.java:483)
>         at com.google.api.ads.common.lib.utils.AdsUtilityInvocationHandler
> .handleInvocation(AdsUtilityInvocationHandler.java:46)
>         at com.google.common.reflect.AbstractInvocationHandler.invoke(
> AbstractInvocationHandler.java:87)
>         at com.sun.proxy.$Proxy118.downloadReport(Unknown Source)
>         at com.google.api.ads.adwords.lib.utils.AdHocReportDownloadHelper.
> downloadReport(AdHocReportDownloadHelper.java:49)
>         at com.google.api.ads.adwords.lib.utils.v201607.ReportDownloader.
> downloadReport(ReportDownloader.java:72)
>
>
> According to the exception details, the problem is not triggered by the 
> report definition but some internal error:
>
> 2016-10-25 11:15:59,243 121808 [qtp1454127753-13] ERROR 
> AdWordsReportDownloadImpl  httpStatus: 500
> 2016-10-25 11:15:59,243 121808 [qtp1454127753-13] ERROR 
> AdWordsReportDownloadImpl  message: 500
> 2016-10-25 11:15:59,244 121809 [qtp1454127753-13] ERROR 
> AdWordsReportDownloadImpl  fieldPath: --
> 2016-10-25 11:15:59,245 121810 [qtp1454127753-13] ERROR 
> AdWordsReportDownloadImpl  trigger: Unable to read report data
> 2016-10-25 11:15:59,246 121811 [qtp1454127753-13] ERROR 
> AdWordsReportDownloadImpl  type: ReportDownloadError.
> ERROR_GETTING_RESPONSE_FROM_BACKEND
>
>
> The report definition looks as follows:
>
> <?xml version="1.0" encoding="UTF-8" standalone="yes"?>
> <reportDefinition xmlns:ns2="
> https://adwords.google.com/api/adwords/cm/v201607";>
>   <ns2:selector>
>     <ns2:fields>AdGroupId</ns2:fields>
>     <ns2:fields>AverageCpc</ns2:fields>
>     <ns2:fields>CampaignId</ns2:fields>
>     <ns2:fields>Id</ns2:fields>
>     <ns2:fields>Clicks</ns2:fields>
>     <ns2:fields>Cost</ns2:fields>
>     <ns2:fields>Impressions</ns2:fields>
>     <ns2:fields>CpcBid</ns2:fields>
>     <ns2:fields>ParentCriterionId</ns2:fields>
>     <ns2:fields>PartitionType</ns2:fields>
>     <ns2:fields>ProductGroup</ns2:fields>
>     <ns2:fields>SearchImpressionShare</ns2:fields>
>     <ns2:fields>BenchmarkAverageMaxCpc</ns2:fields>
>     <ns2:predicates>
>       <ns2:field>CampaignId</ns2:field>
>       <ns2:operator>EQUALS</ns2:operator>
>       <ns2:values>XXXXXXXX</ns2:values>
>     </ns2:predicates>
>     <ns2:predicates>
>       <ns2:field>AdGroupStatus</ns2:field>
>       <ns2:operator>EQUALS</ns2:operator>
>       <ns2:values>ENABLED</ns2:values>
>     </ns2:predicates>
>     <ns2:predicates>
>       <ns2:field>IsNegative</ns2:field>
>       <ns2:operator>EQUALS</ns2:operator>
>       <ns2:values>false</ns2:values>
>     </ns2:predicates>
>     <ns2:dateRange>
>       <ns2:min>20160924</ns2:min>
>       <ns2:max>20161023</ns2:max>
>     </ns2:dateRange>
>   </ns2:selector>
>   <ns2:reportName>BMOS Report</ns2:reportName>
>   <ns2:reportType>PRODUCT_PARTITION_REPORT</ns2:reportType>
>   <ns2:dateRangeType>CUSTOM_DATE</ns2:dateRangeType>
>   <ns2:downloadFormat>GZIPPED_XML</ns2:downloadFormat>
> </reportDefinition>
>
> I cannot write the client customer id or campaign ids here, but I'll be 
> happy to share it with you privately if that's necessary for investigation.
>
> Best,
> Stefan
>
>
>

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