Hi, Based from the logs you provided privately, it seems that account 2167454421 specified in your request is the one encountering the CUSTOMER_NOT_ACTIVE error.
While checking the account 2167454421, I can confirm that this account is indeed cancelled. This is the reason why you are encountering this error. If you wish to activate this account again for you to download the report, you may refer to this guide on how to do so. The screenshot you provided shows a different account (5499933739). Upon checking, this account is indeed active and needs no further action. Regards, Dannison Google Ads API Team ref:_00D1U1174p._5001UEHbej:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/Z8DTW000000000000000000000000000000000000000000000PX6WX900xlhyBZXVTHSWLcwEsThvGQ%40sfdc.net.