I got the similar issue and I got response from Google Support that the issue is resolved but still, when querying on my test manager account
SELECT customer.id, customer_client.id, customer_client.descriptive_name FROM customer_client It just returns an empty result (without any error), even though it does have a bunch of child accounts. My guess is, the result does not contain cancelled/closed accounts, which is the default status of each account and its child accounts (and this status cannot be changed anyway). Is it possible to *get Account Hierarchy *on a test account? When I run the example from official document, this is the result [2020-05-20T00:20:39.063082+07:00] google-ads.INFO: Request made: Host: " > googleads.googleapis.com", Method: > "/google.ads.googleads.v3.services.GoogleAdsService/Search", CustomerId: > 9772414649, RequestId: "FPmgAVOwBjJ0T9d9BlVBKg", IsFault: 0, FaultMessage: > "None" > > object(Generator)#18812 (0) { > > } > > Unable to retrieve information for the following accounts which are likely > either test accounts or accounts with setup issues. Please check the logs > for details: > > 9772414649 > Is there anything that I missed or an alternative solution? On Monday, October 21, 2019 at 5:27:43 PM UTC+7, nazar pryymak wrote: > > Hi Bharani, > > I am trying to get all customers from "GoogleAdsService" Ads API version 2 > via query : > SELECT > customer.id, > customer_client.id, > customer_client.descriptive_name > FROM > customer_client > > after that I am able to get all acounts for production account. > > But when I trying to execute same query for test account: > > then I am receiving empty list. > > Could you help me to resolve mention issue ? > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/8055a635-3b40-4f71-a100-c2b2ff2f2c22%40googlegroups.com.