Hi Bryan,
Thank you for your reply, I double check it again and I can confirm that I
used top level manager account for retrieve the hierarchy (9772414649 is my
manager account id). The request and response log is the same, so could you
please my request id and the response again? Thank you!
➜ php examples/AccountManagement/GetAccountHierarchy.php
[2020-05-21T10:48:37.024631+07:00] google-ads.INFO: Request made: Host: "
googleads.googleapis.com", Method:
"/google.ads.googleads.v3.services.GoogleAdsService/Search", CustomerId:
9772414649, RequestId: "GtBNwJwzctE2WfiYYSIKwA", IsFault: 0, FaultMessage:
"None"
object(Generator)#18812 (0) {
}
*Unable to retrieve information for the following accounts which are likely
either test accounts or accounts with setup issues. Please check the logs
for details:*
*9772414649*
On Wednesday, May 20, 2020 at 11:50:15 PM UTC+7, adsapiforumadvisor wrote:
>
> Hi Thuong,
>
> Thank you for reaching out to us. Have you followed these steps
> <https://developers.google.com/google-ads/api/docs/account-management/get-account-hierarchy>
>
> for calling the hierarchy under your manager account? I took a look at your
> logs and it looks like you called this on a child account. Could you try
> your query again on your top level manager account? If you're still
> encountering issues, could you provide me with your new request and
> response log for the result you get?
>
> Thank you,
> Bryan, Google Ads API Team
>
> ref:_00D1U1174p._5004Q1zqc57:ref
>
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