Hello,
- the access is limited not only to budgets but also to e.g. adgroups, we
tried.
- the end target account in question was actually created by one of the
agency MCC users using Administrative access.
- the other accounts of that customer (that we also can only read but
cannot write to in the same way) have been created by the accounts owner
himself and then he gave Administrator access to the agency MCC
On Wednesday, April 20, 2022 at 12:28:25 PM UTC+2 adsapi wrote:
> Hi Konstantin,
>
> Thank you for raising this concern to the Google Ads API team. However, I
> had to delete your initial post as it contained your logs. That said, I am
> reposting below your concern without the attached logs :
>
>
>
>
>
>
>
>
>
>
>
> *"we have a peculiar problem with the API. We are using an API token we
> got via an agency (9837879498) to manage an account (**********) for one of
> their clients (**********). We using the same token for all clients of that
> agency. Other accounts from other clients of theirs work fine. But for all
> accounts of one specific client (**********) we can only execute read
> operations. When we try to write something, we get Details: The caller does
> not have permission Failure:
> {"errors":[{"errorCode":{"authorizationError":"ACTION_NOT_PERMITTED"},
> "message":"The user does not have permission to perform this action on the
> resource or call a method."}], "requestId":"xxxxxxxxxxxxxx"} When managing
> accounts of that specific customer via the Ads UI the managers of the
> agency can change everything, it is not read only. They also tell us that
> the customer in question gave the agency complete access (read and write)
> to his accounts. @Google Ads API support team Can you find out using the
> provided info what could be wrong with the target account?*
>
> Could you clarify what is the access level
> <https://support.google.com/google-ads/answer/9978556?visit_id=637387732568592312-2245497873&rd=1>
>
> of the login user account in the Google Ads account that is used in
> generating Oauth2 credentials
> <https://developers.google.com/google-ads/api/docs/first-call/oauth-cloud-project>
>
> ? I asked this because based on the error message, it appears that the
> login user account doesn't have enough access level to manage campaign
> budgets. You need to have either a standard or administrative access level
> to make changes to the advertiser's account."
>
> Could you also try if you are able to add or edit a campaign? For us to
> see if you have complete editing access.
>
> Best regards,
> [image: Google Logo]
> Heidi
> Google Ads API Team
>
>
> ref:_00D1U1174p._5004Q2a4kL7:ref
>
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