How does ServerPlus handle a sales call? Do they route it back to a VM? One of these days I’m going to have to reach out to ServerPlus and get pricing. We’re reaching the point that after hours calls have grown to a number worth having resolved live. Currently we operate on a call back basis.
Thanks, _________________________ Clint Wiley Hagerstown Fiber Internet On Aug 6, 2018, at 9:01 AM, can...@believewireless.net<mailto:can...@believewireless.net> <p...@believewireless.net<mailto:p...@believewireless.net>> wrote: Personally, I think customers like speaking to a live person. Even if they are just taking a message. If they have to leave a voicemail, it feels like the company doesn't care. If the person answering the phone just says, someone will get back to you Monday morning, I think it's better than them leaving a voicemail and wondering what going on all weekend. Get a GTC or ServerPlus to answer the call and send you a ticket. Then you can decide how to respond. On Mon, Aug 6, 2018 at 8:34 AM, David M <dmilho...@wletc.com<mailto:dmilho...@wletc.com>> wrote: What is everyone doing these days for after hours sales and tech support since this new generation dont believe in sleep or Sundays as a sunset day ? We have automated attendants and voicemail but some calls are still miss directed. Thanks Dave -- AF mailing list AF@af.afmug.com<mailto:AF@af.afmug.com> http://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing list AF@af.afmug.com<mailto:AF@af.afmug.com> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
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