True, but if your upstream is full then you have other problems...which is kind of what started the whole constant speedtest craze.
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Tue, Nov 5, 2019 at 3:17 PM <ch...@wbmfg.com> wrote: > If you host a local server, then they will get the highest speeds possible > without you being penalized for network problems outside your own system. > > *From:* Josh Luthman > *Sent:* Tuesday, November 5, 2019 9:03 PM > *To:* AnimalFarm Microwave Users Group > *Subject:* Re: [AFMUG] Priority on Speedtest.net > > How so? I didn't notice any difference from when our server was taken > offline (because I didn't have a 10G pipe). > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > > On Tue, Nov 5, 2019 at 2:42 PM <ch...@wbmfg.com> wrote: > >> If you host a speedtest server, most of this goes away. >> >> *From:* Ken Hohhof >> *Sent:* Tuesday, November 5, 2019 6:07 PM >> *To:* 'AnimalFarm Microwave Users Group' >> *Subject:* Re: [AFMUG] Priority on Speedtest.net >> >> >> Sounds like an IT guy justifying his paycheck. Why do you need me? I >> call our ISP every morning and bitch about the speed. Right after the >> rooster crows to make the sun come up. Without me and the rooster, the >> Internet would be slow and the sun wouldn’t rise. >> >> >> >> Either that or an IT guy who spends all day with people bitching at him, >> so his only joy is bitching at you. >> >> >> >> I am somehow reminded of yesterday on WGN radio they were talking about >> auto responders and people who don’t realize they are arguing with an auto >> responder, and how people will call WGN to bitch about something and the >> auto responder would thank them for liking WGN and offer to send them an >> autographed photo. >> >> >> >> >> >> *From:* AF <af-boun...@af.afmug.com> *On Behalf Of *Nate Burke >> *Sent:* Tuesday, November 5, 2019 10:02 AM >> *To:* AnimalFarm Microwave Users Group <af@af.afmug.com> >> *Subject:* Re: [AFMUG] Priority on Speedtest.net >> >> >> >> It is tempting. This is also the IT Guy who told me "I can definitely >> tell how much faster my LAN is since I've changed from Cat5e to Cat6 >> cables." >> >> On 11/5/2019 9:47 AM, Craig Schmaderer wrote: >> >> Nate, you should route his call into a special phone tree that he can not >> escape out of. lol >> >> >> >> *From:* AF mailto:af-boun...@af.afmug.com *On Behalf Of *Nate Burke >> *Sent:* Tuesday, November 5, 2019 9:43 AM >> *To:* AnimalFarm Microwave Users Group mailto:af@af.afmug.com >> *Subject:* Re: [AFMUG] Priority on Speedtest.net >> >> >> >> I think it would be a good tool to have in the toolbox, but maybe >> selectively applied. >> >> We have one business customer (Broadband), every morning the "IT guy" >> will run a speedtest, and call in if it's not the 40mb he expects. He >> don't bother to look at any of his other network traffic, any downloads >> that are going on, if there are actually any problems. He only cares what >> speedtest shows, and if his screen doesn't show 40mb, then he's calling. >> Every time, !EVERY TIME!, it's because his network traffic is using the >> rest of the connection, which we explain to him EVERY TIME, but this has >> been his operating procedure for the last 3 years. "Hey guys, speeds are >> slow this morning, you need to check it and fix it." >> >> On 11/5/2019 9:30 AM, Ken Hohhof wrote: >> >> If you sell by speed tiers, I think speedtest.net can actually be your >> friend, and you don’t want to doctor the results. If the guy on a 10 Mbps >> plan is complaining his Internet is slow because he can’t watch 5 HD >> streams simultaneously, it helps to show him “you’re getting what you’re >> paying for”. Then you can maybe upsell him to a higher speed tier. >> >> >> >> If he’s downloading a 150 GB Xbox game, your tech support is going to >> have to educate him about restricting the hours that game consoles can do >> downloads. Making speedtest.net results look better isn’t going to >> avoid that, in fact it may make that more difficult. The effort might be >> better spent finding a way to deprioritize software downloads, so people >> can watch video or pay games while new games are downloading. >> >> >> >> If you sell best effort “up to” speeds, the answer may be different. >> >> >> >> >> >> *From:* AF mailto:af-boun...@af.afmug.com *On Behalf Of *Adam Moffett >> *Sent:* Tuesday, November 5, 2019 8:46 AM >> *To:* af@af.afmug.com >> *Subject:* Re: [AFMUG] Priority on Speedtest.net >> >> >> >> If I'm being honest, it's partly a failure on the sales end to manage >> expectations on wireless ("up to 50mbps" etc), and partly a failure of tech >> support to manage the conversation. IMO they need to not let the customer >> focus on a speed test result and instead prompt them to talk about what >> their actual problems are. Whether the speed test says 10 meg or 50 meg has >> no bearing on the fact that you suck of Call of Duty or that your VPN to >> the office doesn't want to connect this morning. >> >> I think the idea is just make the speed test show what they want to see >> and then we can move the conversation forward. It strikes me as a viable >> but lazy and dishonest solution. I'm trying hard to be open minded. >> >> I appreciate all the thoughts on this. Thanks everyone. >> >> >> >> On 11/5/2019 8:01 AM, Daniel White wrote: >> >> I've worked extensively with Sandvine and Saisei and this is a topic that >> always comes up since it is fairly easy to implement via those appliances >> (and easier to implement across multiple speed testing sites). >> >> I don't see it as evil on a best effort connection. Customers typically >> are not likely to understand what the results mean and the only congestion >> it masks is on your network (which you should be aware of anyways). You >> can chalk it up to reasonable network management practices, as the intent >> is to show what your connection is capable of vs. what is available to you >> at that moment. Furthermore, unless the speedtest server is on your >> network, sometimes the issue is on the net or with the server so further >> impacting the results by giving the testing a low availability on your >> network is further giving your customers the wrong impression of your >> actual delivery. >> >> By implementing something though - how many support tickets are you >> potentially reducing? How about customer churn? If these are issues for >> you is it because you have actual congestion on your network? Is hacking >> the response worthwhile from a technical effort - and if your customers >> found out about it is it worthwhile from a PR standpoint? >> >> I usually end up somewhere in the it's cool to tinker with but of limited >> value in the real world. The PR fallout if your competition finds out and >> uses it against you is probably more damaging. >> >> My 2 cents. >> >> >> >> [image: photograph] >> >> >> *Daniel White*Co-Founder & Managing Director of Operations >> >> *phone:* +1 (702) 470-2766 >> *direct:* +1 (702) 470-2770 >> >> Adam Moffett wrote on 11/4/19 12:32: >> >> >> >> I can set a higher priority DSCP value on speedtest.net traffic. I >> tested this on one SM and it works great. On a busy AP at 9:30pm I was >> getting speedtest results from 12-20mbps. I set the speedtest traffic to >> DSCP 26 and enable a "medium" priority channel and now it's 34mbps every >> single time without fail (and at my data rate, frame size, etc that's all I >> could ever hope for). >> >> The question is: Would this be evil? >> >> The feeling is that for some customers there's nothing actually wrong >> except they run speedtest.net simultaneously as their XBox downloads a >> game and then call to report "slow" speeds. The feeling is that it would >> be easier to just let them see a bigger speed test number than to educate >> them (and some will always refuse to be educated). >> >> The evil part is that it would mask an actual congestion problem. >> >> There's also a notion being tossed around the office that our competitors >> are already doing this. I have no idea if they actually are, and I'm also >> not sure if I care what they're doing. >> >> -Adam >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> ------------------------------ >> -- >> AF mailing list >> AF@af.afmug.com >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >> -- >> AF mailing list >> AF@af.afmug.com >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >> > ------------------------------ > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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