Mark, Can you elaborate on how it did not scale well and got out of hand? I would think the UBB would scale better?
On Tue, Nov 19, 2019 at 6:35 PM Mark - Myakka Technologies <m...@mailmt.com> wrote: > Kurt, > > We used to do UBB on our wireless system. Most people were fine with it. > Had a few grumpy people as always. Didn't scale well, got out of hand > rapidly as customer base grew. > > Currently on our fiber system we do the "unlimited" the cell guys > invented. You have unlimited Internet with no extra charges. Once you go > over a threshold we will throttle the speeds back. We throttle the user > down one package. If they are on the 50 Mbps package they get throttle > down to the 25 Mbps package. Still very usable for most people. Someone > on the 100 Mbps package would drop to 75 Mbps. Most people won't even > notice that. > > We have always kept a perceived value on bytes for our customers. I'm > also a firm believer in tracking bandwidth to the user even if you don't do > UBB. Our customers have 3 months worth of usage they can drill down to the > hour.. We are using radius accounting, so data is almost live. > > > -- > Best regards, > Mark mailto:m...@mailmt.com <m...@mailmt.com> > > Myakka Technologies, Inc. > www.Myakka.com > > ------ > > Tuesday, November 19, 2019, 5:55:45 PM, you wrote: > > > Is anyone else doing Usage Based Billing? Or Peak UBB? We have noticed in > the last 6 months huge exponential increases of streaming adoption > especially between 6pm-midnight. Its almost getting unmanageable and we are > even using a Procera device. Problem is >50% of all traffic after 6pm is > streaming and it doesn't matter we would pretty much have to block all > other non-streaming traffic between those hours just to make room for the > streaming demand. > > So we in essence have to design the network to perform during a peak > window between 7pm-midnight and it just doesn't make financial sense for > the network to be sitting there not being used 19 hours of the day. > > 100% of all new signups are asking us if we are "Unlimited" which has been > a huge selling point for us. Has anyone made the jump to UBB and what was > the reaction? > > My initial thoughts are first 500GB free and after that $10 for each block > of 100GB past the first 500GB. Other factors are do we give free data > between midnight-6pm so not penalizing people that are not using during > peak hours? > > Really, Really curious to hear if anyone has made the jump and what > customer reaction has been. Something has got to happen.... > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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