Yes. We almost never get support calls. Had probably 6 this past week, including one I’m emailing with right now.
Always turns out to be a WiFi issue. No idea what’s going on. In one case we switched them to a dual band router and all was well on the 5GHz. > On Jan 25, 2020, at 10:27 AM, Nate Burke <n...@blastcomm.com> wrote: > > It seems I've had a slew of calls this week of people who are only getting > 4mb on downloads on speedtest.net, uploads are normal. The only thing in > common is that they are on a WIFI device. If they are Hardwired, everything > seems fine, I can't find any network issues. Tik BW Tests are always fine. > Where I can see their in House WIFI, signal/modulation looks ok. It's always > 4mb on the download. I can watch the traffic graph, and it just flatlines at > 4mb with no other latency or packetloss. > > Anyone else seen something similar? > > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com
