When you say "plugged in", apparently this time it had nothing to do with
WiFi or 2.4 GHz?
Was it just random speeds in the neighborhood of 4 Mbps, or acting like
there really was something limiting it to 4 Mbps?
And was this the case with multiple speedtest.net servers? I believe the
selection has become a lot smaller now that they only show servers that
implement "secure testing". I used to mostly use Comcast Chicago because I
got consistent results, but it has not been on the list for a few months at
least. Do you remember what server you were using? I'm guessing you tried
several.
-----Original Message-----
From: AF <af-boun...@af.afmug.com> On Behalf Of Nate Burke
Sent: Tuesday, January 28, 2020 7:00 PM
To: AnimalFarm Microwave Users Group <af@af.afmug.com>
Subject: Re: [AFMUG] WIFI and 4mb Speedtest.net
Still taking calls this week. I went to a customer yesterday that was
complaining of slow speeds. Plugged my laptop in, speedtest.net ran only at
4mb/s Speed.ui.com ran 20mb. HD Youtube videos ran at full 20mb/s It's
getting really annoying that there isn't a problem, but customers think
there is just because a website says so. If only we could somehow charge
speedtest.net for the time that we're having to spend because of what
they're telling customers.
On 1/26/2020 2:41 PM, Adam Moffett wrote:
> I'm not aware of any issue like this here.
>
> If there was a general issue like that I'd wonder if it tracks with a
> certain class of device and therefore maybe a software update. If it
> was across multiple devices, I'd assume something changed at
> speedtest.net, or at the speedtest.net server nearest your customers.
>
>
> On 1/25/2020 11:58 AM, Matt Hoppes wrote:
>> Just looked back through the call logs.
>>
>> This one customer I was dealing with today reported "3 megabits". I
>> had him go to speed.ui.com and he reports 10 and 2 (his plan).
>>
>> On 1/25/20 11:52 AM, Nate Burke wrote:
>>> I've been taking calls this week across the spectrum. Warehouse
>>> WIFI With multiple controlled AP's to country house in the middle of
>>> a field. Always 4mb on the download.
>>>
>>> On 1/25/2020 10:48 AM, Ken Hohhof wrote:
>>>> Also customers installing range extenders aka "boosters" which
>>>> often make things worse not better. Not sure why there would be an
>>>> epidemic of this all of a sudden though.
>>>>
>>>> If this is a subdivision/apartment/townhome not rural, is the cable
>>>> company rolling out new WiFi modem/routers or is there a new fiber
>>>> company in the area?
>>>>
>>>>
>>>> -----Original Message-----
>>>> From: AF <af-boun...@af.afmug.com> On Behalf Of Bill Prince
>>>> Sent: Saturday, January 25, 2020 10:29 AM
>>>> To: af@af.afmug.com
>>>> Subject: Re: [AFMUG] WIFI and 4mb Speedtest.net
>>>>
>>>> I would look at local interference. It's not unusual for there to
>>>> be 6 or more WiFi access points visible; often (usually?) on the
>>>> same channel.
>>>>
>>>>
>>>> bp
>>>> <part15sbs{at}gmail{dot}com>
>>>>
>>>> On 1/25/2020 7:27 AM, Nate Burke wrote:
>>>>> It seems I've had a slew of calls this week of people who are only
>>>>> getting 4mb on downloads on speedtest.net, uploads are normal. The
>>>>> only thing in common is that they are on a WIFI device. If they
>>>>> are Hardwired, everything seems fine, I can't find any network issues.
>>>>> Tik
>>>>> BW Tests are always fine. Where I can see their in House WIFI,
>>>>> signal/modulation looks ok. It's always 4mb on the download. I can
>>>>> watch the traffic graph, and it just flatlines at 4mb with no
>>>>> other latency or packetloss.
>>>>>
>>>>> Anyone else seen something similar?
>>>>>
>>>
>>>
>>>
>>
>
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