I'm curious, did you happen to try different servers from speedtest.net? I've been seeing a couple odd things about the automatic selection lately.
I don't know anything about hosting the servers, but is there a mechanism similar to SEO that people can implement to get specific target users hitting their servers by default? On Tue, Jan 28, 2020, 8:20 PM Nate Burke <n...@blastcomm.com> wrote: > You can say and publish 'Up-to' all you want. All the customer hears is > 'guaranteed on my test, no matter what else I'm doing' > > What I really want is a device that would connect up to the customers > electric mains, so they can test that they're really getting their 200A > electric service multiple times a day. Or to test their water service > delivery, randomly, hopefully while they're in the shower. > > On 1/28/2020 8:08 PM, Darin Steffl wrote: > > If there's no actual issue besides a test showing "I don't get what I pay > for", refer them to the up-to explanation for residential service. It > should be in everyone's TOS and list the 50+ variables of why a speedtest > won't always be perfect or accurate. > > On Tue, Jan 28, 2020, 8:00 PM Ken Hohhof <af...@kwisp.com> wrote: > >> You can't win. >> >> I had to tell one customer we would only troubleshoot speedtest.net or >> fast.com results, he was using some automatic speedtest and then >> reviewing the report and complaining he wasn't getting what he was paying >> for (our traffic graphs and preseem graphs say otherwise). He was using >> something like testmy.net. >> >> This is a new thing, I'm waiting for speedtests that automatically >> complain to the ISP and demand a refund. Even if everything works fine >> including streaming. >> >> >> -----Original Message----- >> From: AF <af-boun...@af.afmug.com> On Behalf Of Seth Mattinen >> Sent: Tuesday, January 28, 2020 7:37 PM >> To: af@af.afmug.com >> Subject: Re: [AFMUG] WIFI and 4mb Speedtest.net >> >> On 1/28/20 17:24, Josh Baird wrote: >> > That's great and all, but most users will go to speedtest.net >> > <http://speedtest.net> by default. This is why you should consider >> > running your own Ookla server. >> >> >> We dealt with that by having a policy of not supporting speedtest.net >> results, and direct them to the test we will support. >> >> -- >> AF mailing list >> AF@af.afmug.com >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >> >> >> >> -- >> AF mailing list >> AF@af.afmug.com >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >> > > > > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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