[AFMUG] SMS Messages

[Nate Burke]

Why do customers send an SMS message to the main office number.  But 
then don't even say who they are?  I just got one in,  All it says is 'I 
need to update my credit card'  No other info, no Name, nothing.....

Do people think SMS is some sort of magic, and we as the internet 
wizards will just magically know who they are.

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