Seems like all the advertised prices for Internet and phone service by the big 
companies specify “with autopay and ecobill”.  Not sure if “autopay”means 
credit/debit/ACH, or only ACH, I’d have to guess they are willing to eat the 
credit card fee in order to be able to charge you automatically.  They may also 
get better rates from the card processors than we do, I don’t know.  Most also 
charge a fee to pay by phone, this is OK because it’s a convenience fee not 
specifically a credit card fee.  Ecobill of course means an extra charge if you 
want a paper bill.

 

From: AF <af-boun...@af.afmug.com> On Behalf Of Cassidy B. Larson
Sent: Sunday, August 16, 2020 11:30 AM
To: AnimalFarm Microwave Users Group <af@af.afmug.com>
Subject: Re: [AFMUG] billing again

 

I remember when one fiber provider in Utah started charging a $7.00 handling 
fee when paying by check. Seemed excessive, but They probably got more to 
switch to use automatic payment methods. 

Sent from my iPhone





On Aug 16, 2020, at 10:25, Ken Hohhof <af...@kwisp.com <mailto:af...@kwisp.com> 
> wrote:



OK, I found this with a Google search, so it’s not necessarily correct, but it 
seems to have lots of relevant information.

 

Seems like it depends on your state law (10 or 11 states prohibit it), and you 
can’t charge for using a debit card, also some other details that must be 
observed.

 

https://www.valuepenguin.com/credit-card-surcharges-convenience-fees

 

 

From: AF <af-boun...@af.afmug.com <mailto:af-boun...@af.afmug.com> > On Behalf 
Of CBB - Jay Fuller
Sent: Sunday, August 16, 2020 11:01 AM
To: AnimalFarm Microwave Users Group <af@af.afmug.com <mailto:af@af.afmug.com> >
Subject: Re: [AFMUG] billing again

 

 

apparently not illegal anymore, lots of vendors here are now passing along 
their credit card processing fee right to you on the charge slip.

 

----- Original Message ----- 

From: Cameron Crum <mailto:cc...@murcevilo.com>  

To: AnimalFarm Microwave Users Group <mailto:af@af.afmug.com>  

Sent: Friday, August 14, 2020 10:44 AM

Subject: Re: [AFMUG] billing again

 

Charles has not been involved with IPPay for some time. Sonar is 
$1.25/sub/month up to 5000 then it drops in tiers. Not sure about Emerald. UCRM 
is free but who knows if it will be around in a few years or even tomorrow. 
Ivan (Freeside) has not been around for a few years. Not sure what happened to 
him, but he quit coming to the Wisp trade shows and stuff. But, Freeside is 
"free" if you can get it set up with the ambiguous instructions, or you can pay 
a "support" contract, but his main dev/support guy Jeremy went to work for Matt 
Larson a couple years ago. I really don't know if Ivan even still maintains 
stuff or not. ACH is a little cheaper but more difficult to track. YOu will get 
approvals and then when it goes to settle in 24-48 hours the money will not be 
there and it will decline. I think IPPay will now send you an email or 
something, but I don't believe anyone has a way to automate that failure to pay 
in their billing system so it requires effort to make sure you are getting your 
money. It is illegal to charge to take credit cards, but you can give a 
discount for paying by check or cash.  

 

Does that muddy the waters sufficiently?

 

Cameron

 

On Fri, Aug 14, 2020 at 10:28 AM <ch...@wbmfg.com <mailto:ch...@wbmfg.com> > 
wrote:

So what is the relative costs of the different billing systems.

 

I see platypus is free up to 100 subs then $104/month up to 250.  Required 
ippay.  Does Charles Wu still own ippay?

 

What are the costs of the others?

Sonar

Emerald

UCRM

 

The one Ivan sells.  Not sure of the name.  

Others?

 

Is ACH cheaper than credit cards from a fee/royalty point of view?  

If so can you force a 100% ACH on the customers or will that be problematic.  

I could always leave it up to them to pay any way they want but charge a 
surcharge for credit cards.

 

Send me a check, drop by with cash, set up auto bill pay with your bank...

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