If this is a DIA circuit, you should have rolled a truck and power cycled the radio from the roof. Then... no e-mails or calls.
On Tue, Sep 29, 2020 at 2:52 PM Matt Hoppes < mattli...@rivervalleyinternet.net> wrote: > Yup... hate them, we've gotten several calls from CCR, DSR, > Asentinal.... DSR is by far the worst. > > On 9/29/20 1:03 PM, Nate Burke wrote: > > Just had to deal with another reseller. Link to a large factory. Link > > goes down at 4:30pm Friday. Nobody at plant can escort us in until > > Monday. Reseller sends email every 6 hours all weekend asking for > > status update, We reply 'we can't get in to work on it until Monday'. > > Reseller sends angry email Sunday night saying 'CIRCUIT HAS BEEN DOWN > > FOR OVER 48 HOURS, YOU MUST ESCALATE THIS IMMEDIATELY' Get to plant on > > Monday, and Radio needed reboot. I think next time I'm not even going > > to schedule a visit until they can complete basic troubleshooting. > > > > On 9/18/2020 12:52 PM, Nate Burke wrote: > >> 'That's some nice clean spectrum you're using, Be a shame if some > >> noise were to suddenly show up. Hey Lou, Be Careful wit that AP. Man, > >> you really gotta watch these antennas, they just kinda point wherever > >> they want, you don't want this AP pointing at you do you?' > >> > >> On 9/18/2020 12:47 PM, Ken Hohhof wrote: > >>> That's verging on mafia tactics. You want to do business on my > >>> street, me and the boys get a cut. Tony here is our bagman, he'll > >>> come by every month to collect. Nice little Internet business you > >>> got there, shame if something happened to it. > >>> > >>> > >>> -----Original Message----- > >>> From: AF <af-boun...@af.afmug.com> On Behalf Of Seth Mattinen > >>> Sent: Friday, September 18, 2020 12:30 PM > >>> To: af@af.afmug.com > >>> Subject: Re: [AFMUG] OT: <Sigh> Resellers > >>> > >>> On 9/18/20 10:16 AM, Adam Moffett wrote: > >>>> There can be drama even if you just do commissions. There can be > >>>> arguments about whether a sale was through the reseller or direct, and > >>>> further friction over when they get paid out. It's easy to see why > >>>> companies make a rigid reseller system. Then again, if you were ever > >>>> a DSL or satellite retailer you can probably attest that it's no fun > >>>> being the reseller in a rigid system either. I'm kind of sour on the > >>>> whole concept. > >>> > >>> My rule is that the reseller/agent gets the customer to sign the > >>> contract, not me. I do not want to hear crap like did you follow up > >>> on my lead yet, did you get my lead to sign yet, I sent you a bunch > >>> of leads when do I get paid, etc. > >>> > >>> The best one was when someone contacted me asking for stuff and I > >>> worked when them for about a week, a pretty normal new potential > >>> customer exchange. Then they went silent. About a month later their > >>> so-called telecom agent contacts me and says I have to pay him his > >>> cut if I want them to complete the process and sign up. > >>> > >> > >> > > > > > > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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