If you have no physical access, you can't really do that.
----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP ----- Original Message ----- From: "can...@believewireless.net" <p...@believewireless.net> To: "AnimalFarm Microwave Users Group" <af@af.afmug.com> Sent: Tuesday, September 29, 2020 1:55:58 PM Subject: Re: [AFMUG] OT: <Sigh> Resellers If this is a DIA circuit, you should have rolled a truck and power cycled the radio from the roof. Then... no e-mails or calls. On Tue, Sep 29, 2020 at 2:52 PM Matt Hoppes < mattli...@rivervalleyinternet.net > wrote: Yup... hate them, we've gotten several calls from CCR, DSR, Asentinal.... DSR is by far the worst. On 9/29/20 1:03 PM, Nate Burke wrote: > Just had to deal with another reseller. Link to a large factory. Link > goes down at 4:30pm Friday. Nobody at plant can escort us in until > Monday. Reseller sends email every 6 hours all weekend asking for > status update, We reply 'we can't get in to work on it until Monday'. > Reseller sends angry email Sunday night saying 'CIRCUIT HAS BEEN DOWN > FOR OVER 48 HOURS, YOU MUST ESCALATE THIS IMMEDIATELY' Get to plant on > Monday, and Radio needed reboot. I think next time I'm not even going > to schedule a visit until they can complete basic troubleshooting. > > On 9/18/2020 12:52 PM, Nate Burke wrote: >> 'That's some nice clean spectrum you're using, Be a shame if some >> noise were to suddenly show up. Hey Lou, Be Careful wit that AP. Man, >> you really gotta watch these antennas, they just kinda point wherever >> they want, you don't want this AP pointing at you do you?' >> >> On 9/18/2020 12:47 PM, Ken Hohhof wrote: >>> That's verging on mafia tactics. You want to do business on my >>> street, me and the boys get a cut. Tony here is our bagman, he'll >>> come by every month to collect. Nice little Internet business you >>> got there, shame if something happened to it. >>> >>> >>> -----Original Message----- >>> From: AF < af-boun...@af.afmug.com > On Behalf Of Seth Mattinen >>> Sent: Friday, September 18, 2020 12:30 PM >>> To: af@af.afmug.com >>> Subject: Re: [AFMUG] OT: <Sigh> Resellers >>> >>> On 9/18/20 10:16 AM, Adam Moffett wrote: >>>> There can be drama even if you just do commissions. There can be >>>> arguments about whether a sale was through the reseller or direct, and >>>> further friction over when they get paid out. It's easy to see why >>>> companies make a rigid reseller system. Then again, if you were ever >>>> a DSL or satellite retailer you can probably attest that it's no fun >>>> being the reseller in a rigid system either. I'm kind of sour on the >>>> whole concept. >>> >>> My rule is that the reseller/agent gets the customer to sign the >>> contract, not me. I do not want to hear crap like did you follow up >>> on my lead yet, did you get my lead to sign yet, I sent you a bunch >>> of leads when do I get paid, etc. >>> >>> The best one was when someone contacted me asking for stuff and I >>> worked when them for about a week, a pretty normal new potential >>> customer exchange. Then they went silent. About a month later their >>> so-called telecom agent contacts me and says I have to pay him his >>> cut if I want them to complete the process and sign up. >>> >> >> > > -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com
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