We had a strange outage on one of our networks yesterday. At first we
thought it was one customer. The symptom was very low to non-existent
internet traffic. The complaint was my internet is not working!
Upon testing I found that the complaining customer had for a speed test
about 0.14kbps for a speed to it's AP. So I went to their AP and tested
the speed back at them, it was about the same unusually slow speed.
Then I tested that AP to another AP and that speed was about the same
slow speed. So then I tested another customer and another and then
ended up testing just about everyone in the whole network. Everyone was
operating at an unusually slow speedtest to any other device of about
0.1kbps to 0kbps. The whole network was down and yet the UISP was
indicating everyone was up and operating with even some traffic in the
6-10 Mbps range which I'm sure was fake traffic as none of the devices
tested would pass anything above a few kbps.
A reboot of every device resolved the issue.
Our gear is Ubiquiti and I'm wondering has anyone else using Ubiquiti
been experiencing anything like what I just described? Is there a known
cause?
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