Should be T48S

Erich Kaiser
er...@northcentraltower.com
Office: 815-570-3101





On Sun, Oct 24, 2021 at 9:42 AM Erich Kaiser <er...@northcentraltower.com>
wrote:

> We run all Yealink in multiple offices across US, not seeing any issues
> like this.   Running  SIP-T29/46/28S   behind mikrotik/ubnt (Single NAT)
> back to our Netsapiens cluster in Texas.
>
> Are you running over a wireless link for internet connectivity? Is your
> voice going in and out of the same upstream?  Are you hosting your own PBX
> if so what software?
>
> Erich Kaiser
>
>
>
>
>
> On Fri, Oct 22, 2021 at 9:40 AM <ddpot...@dmcibb.net> wrote:
>
>> Good morning all,
>>
>>
>>
>> We have recently ran into major issues using Yealink phones, particularly
>> T54W and T57W. Calls are broken and dropping. We have determined the ISP
>> and internal networking is not the issue due to the fact that these issues
>> are not specific to one customer.  Does anyone have experience these
>> products they would like to share the do’s and don’t’s with the Yealink
>> platform? We have been making small adjustment to the voice settings of the
>> hardware but are not having any luck. We are not showing any packet loss
>> between customer and cloud. We are using Unifi switches and Mikrotik RB2011
>> firewall. We also head similar results using a SonicWALL. VOIP traffic is
>> all travels though the Mikrotik and LAN uses the Sonic wall.  Quality
>> issues are becoming more and more frequent but are still very random.
>> Yealink support is looking into this but not moving fast enough. Thank you
>> in advance for any information you can share. I am open to any suggestions
>> at this point. If there is a better suited platform to ask this question
>> please let me know. I figured I would start with the smartest group of
>> people I know.
>>
>>
>>
>> Darrick Potter
>>
>> Structured Cabling and Security
>>
>> 517 797 3710 ext 110
>>
>> darr...@dmcibb.net
>>
>>
>>
>>
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>
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