Maybe they have agreements with the big companies - one agreement with AT&T covers 1000s of accounts and saves a ton of processing every month.
Josh Luthman 24/7 Help Desk: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Tue, Dec 14, 2021 at 10:32 AM Nate Burke <n...@blastcomm.com> wrote: > Even answering the questions takes some work though. I guess it's more of > a question on how these payment companies make a go of it since none of the > 'big boys' will play their games either, why do they even bother. > > On 12/14/2021 9:20 AM, Josh Luthman wrote: > > "We are unable to do <format they want> to accept billing at this time. > We accept cash, check, and can process your credit card or bank account > automatically." > > I have one of those vendors wanting my bank info so they can push their > ACH transfers. They ask about every other month at which point I say that > and suddenly they go right back to mailing me a check. > > Josh Luthman > 24/7 Help Desk: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > > On Tue, Dec 14, 2021 at 10:15 AM Jim Bouse [Brazos WiFi] < > j...@brazoswifi.com> wrote: > >> I ignore all these requests. >> When the internet turns off automatically due to non-payment, magically >> it gets paid. >> >> The margins on internet aren't thick enough to babysit anyone. >> >> Jim Bouse >> Owner - Brazos WiFi >> 979-999-7000 >> http://www.brazoswifi.com >> >> -----Original Message----- >> From: AF <af-boun...@af.afmug.com> On Behalf Of Nate Burke >> Sent: Tuesday, December 14, 2021 9:11 AM >> To: Animal Farm <af@af.afmug.com> >> Subject: [AFMUG] Customer payment demands >> >> We seen to have more and more business customers who are outsourcing >> their bill payments, but then that vendor puts more work on us. >> >> Exampe#1, A payment vendor must give us a new 1 time use credit card >> every month. They will NOT log into our portal do do this, they MUST talk >> to someone to give the card to. >> >> Example#2, A payment vendor will not take mail/email delivery of the >> invoice, they MUST be sent through their bill payment vendors portal. >> (And they want us to attend a webinar to find out how to get this >> opportunity) >> >> I can't believe that Any Comcast/AT&T/ElectricCompany/Insert large >> utility here, would do any extra work on their part to get paid, so how are >> these services actually working? >> >> Of course, we won't mention the customers who can't see the 17 different >> spots on the bill that say to send payments to our Lockbox, but find the >> 1 small return mailing address of our office, and will send their >> payments there every month. >> >> -- >> AF mailing list >> AF@af.afmug.com >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >> >> -- >> AF mailing list >> AF@af.afmug.com >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >> > > > > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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