Yeah, but complainers like that deserve to go to the minor leagues.
From: Josh Luthman
Sent: Tuesday, March 7, 2023 9:20 AM
To: Chuck McCown
Cc: AnimalFarm Microwave Users Group
Subject: Re: [AFMUG] Shadenfreude
That's lost revenue!!!
On Mon, Mar 6, 2023 at 6:18 PM Chuck McCown <ch...@go-mtc.com> wrote:
We refer those guys to the wisp.
From: Josh Luthman
Sent: Monday, March 6, 2023 3:07 PM
To: AnimalFarm Microwave Users Group
Cc: Chuck McCown
Subject: Re: [AFMUG] Shadenfreude
Fiber customer called today. They want to paint the walls but couldn't
remove the wall plate. They didn't understand that they could unplug the wall
wart to remove the wall plate.
How does fiber fix these calls?
On Mon, Mar 6, 2023 at 3:57 PM Chuck McCown via AF <af@af.afmug.com> wrote:
Had our first fiber customer disconnect to go to a new WISP in the area.
They said the new service was half the price of ours and they got a price
lock for three years.
Yeah, OK, but we will have your service on standby any time you want to
reactivate it.
The disconnect was Friday. The reconnect was this morning...
I know that is not music to the ears of WISP only companies, but I gotta
tell you, you never get service calls with fiber.
Best Regards,
Chuck McCown
McCown Technology Corporation
8401 N Commerce Dr
Lake Point, Utah 84074
801-250-9503 Office
435-830-4306 Cell
www.mccowntech.com
www.microtrench.pro
www.terabitnetworks.com
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