It’s pretty common to have drop cable teams separate from the house install teams. I think the reasoning is you can subcontract drop cables, but you want to keep the customer facing piece in house. The other reason is a customer doesn’t need to be home for the drop cable to get done, so you don’t have to schedule that with them.
I can see having a sub who does the aerial part of a drop and another sub who does an underground portion, and then your in-house installer comes in to hang the NID on the house and run a cable in to the CPE. That’s about the maximum number of ways I can see it logically divided up. How many steps could Comcast have? From: AF <af-boun...@af.afmug.com> On Behalf Of Bill Prince Sent: Monday, April 29, 2024 2:09 PM To: af@af.afmug.com Subject: Re: [AFMUG] Won One >From my limited experience with them (mostly through friends who have no other >choice), their installations are "divide an conquer. They send out a different >crew to do every micro-step of an installation. bp <part15sbs{at}gmail{dot}com> On 4/29/2024 10:52 AM, Chuck McCown via AF wrote: Had a 150 Mbps customer leave for Comcast/Xfinity 1.3 G $25/ month loss leader service. He lasted a couple months. He said their customer service is non existent.
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