I'm mainly trying to understand what happens now that many people are
switching to T-Mobile and Verizon home Internet (because it's priced at $35
to $50).  I've started to see social media reports of outages.

 

So I'm thinking the hotspot feature on their phones should still work, or
maybe not?  And maybe then they could roam to a different carrier?  Or maybe
not?

 

I was speculating that 5G Home Internet is more like conventional FWA in
that each customer is qualified based on celltower capacity and distance, so
maybe they wouldn't allow it to just switch to a different tower.

 

And adding to the mystery, one of the companies around here that puts in
fiber to celltowers has a subsidiary that is doing FTTH.  So if VZHI is down
because of a fiber cut, will fiber in town also be down?

 

I also wonder what happens to TMHI and VZHI when they upgrade everything on
a tower, as happened with the transition from 4G/LTE to 5G.  We saw Verizon
strip everything off some towers, new RRUs and cables, and then screw around
with crews coming out for months because evidently it didn't go smoothly.
I'm assuming mobile users would switch to another tower, perhaps at lower
speeds, but what about home Internet?

 

From: AF <[email protected]> On Behalf Of Trey Scarborough
Sent: Wednesday, August 13, 2025 10:10 AM
To: [email protected]
Subject: Re: [AFMUG] mobile and 5G Home Internet when a celltower is offline

 

As Adam stated if the site gets disconnected it it will drop all the
connections. Home internet is less likely to connect to another tower. Most
will prefer the higher frequency bands and in many cases are depending on
small cells to provide coverage. With that being the case it is often that
it will not fail over to the lower frequency.

If your looking for phone service that will fail over to multiple carriers
US Mobile is probably the best solution. You can get service that will run
on multiple carriers for a nominal monthly charge.

 

On 8/12/25 1:36 PM, Ken Hohhof wrote:

Who here knows more than I do about how cellular networks work during a
celltower outage?

 

Would I be correct to assume that if, for example, a Verizon tower is
offline, your mobile phone would connect to another nearby Verizon tower?
And that you could not only make voice calls and send text messages, but
also use your phone as a hotspot for Internet?

 

And that if there was no other Verizon tower in range, your phone would roam
to a T-Mobile or AT&T tower?  And in that case, could you still use the
hotspot feature?

 

Now, what about Home Internet service?  Would I be correct to assume no
roaming and probably not even another Verizon tower?  If your designated
tower is down, no home Internet?

 

One last question, if the tower has power and all the electronics is running
but the backhaul to the tower is down (like a fiber cut), do phones still
connect to the tower but have no service?  Or will they move to another
tower?





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