Are you sure it didn't just turn on SIP ALG?

On Mon, Mar 23, 2026 at 10:16 AM Nate Burke <[email protected]> wrote:

> I've run into a couple instances of UBNT routers randomly blocking SIP
> Phone traffic.  One of my customers with 2 locations changed to the UBNT
> Dream Router 7 last year.  Randomly, like every 2-3 months, it will just
> decide to block SIP traffic from a single handset in the office.
> Rebooting the router doesn't change anything and sometimes breaks an
> additional phone.  If I change the LAN Address of the handset, it will
> start working again.  I've ask their IT people, who claim to have
> Whitelisted the SIP Server, and have disabled SIP ALG.  Are there any
> other settings that would be blocking specific handset SIP traffic?
>
> I've only ever run into this one time before with an Old ORBI router.
> Exact same scenario.  Could never find anything in the settings that was
> blocking the traffic, but assigning a new LAN Address to the handset
> fixed it.
>
> It is specific to SIP traffic, the phone can ping/HTTP out to the
> internet without issue, it's not like it's blocking the all the phones
> IP traffic.
>
>
>
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