Netgear is doing this to a) be relieved of liability of old routers and b)
generate more revenue by selling new products.  It's a big company that
puts profits above everything else.

On Sun, Apr 26, 2026 at 9:43 AM Chris Fabien <[email protected]> wrote:

> It's both really. How old are these routers when they go EOS? If it's
> like ~5 years then honestly it's probably worth it to replace anyway
> just to stay current. It's a good marketing move by Netgear... I am
> sure that is really their motivation. But I don't have any problem
> with that. In fact I'd rather my customers have an up to date customer
> owned router versus a 10 year old one. It also makes the case that our
> managed wifi routers really are a better value if they need to replace
> that $150 Netgear router every few years.
>
> On Fri, Apr 24, 2026 at 3:38 PM Ken Hohhof <[email protected]> wrote:
> >
> > For maybe as much as a year now, I’ve had customers calling because they
> got an email from Netgear saying their router is going end-of-support.
> (customer provided router, not leased from us)  I’m guessing Netgear had
> their contact information because Netgear pushes pretty hard for you to
> create an online account during setup.
> >
> >
> >
> > On the one hand, this seems like a good thing, warn people they will no
> longer get firmware updates and tell them to replace their router.
> >
> >
> >
> > On the other hand, people seem to almost universally do what the email
> says, including the recommended new Netgear router to buy, and it feels
> like just good marketing on Netgear’s part.  Also, I wonder what percentage
> of these people ever updated their router firmware even once, or turned on
> automatic updates.  What good are firmware updates if you never do them?
> >
> >
> >
> > So what do you think?  Public service by Netgear, or just a revenue
> opportunity for them?
> >
> >
> >
> >
> >
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