Well done.
Josh Reynolds, Chief Information Officer
SPITwSPOTS, www.spitwspots.com <http://www.spitwspots.com>
On 09/22/2014 02:52 PM, Mike Hammett via Af wrote:
I went to Rolling Meadows and there's an issue in the assembly from
the factory. It's easily correctable in the field by loosening the
four screws around the feedhorn hole on the mount. Straight up the two
pieces, then tighten it back down. They're working on a factory
process to resolve this. The feedhorn should just slide right in
without much effort. If it takes effort, look to see if everythign is
lining up. If you muscle the feedhorn too much, you may damage it,
producing less than expected RF performance.
Cambium was *very* warm regarding my criticism. Took notes. Looked at
the product to see why it wasn't working. Assembled the four remaining
units (and saw more issues). I talked to a few different people about
my concerns. They thanked me for bringing the issue to their
attention. No one said so, but I'd imagine they would have appreciated
it if I wasn't so rampant in my complaints. ;-) They also took my
commentary about what I think about other aspects of the line, not
just that issue.
I'm not going to drive to San Francisco or Latvia to air my complaints
to them, so they'll have to fly me out. ;-)
-----
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com
<https://www.facebook.com/ICSIL><https://plus.google.com/+IntelligentComputingSolutionsDeKalb><https://www.linkedin.com/company/intelligent-computing-solutions><https://twitter.com/ICSIL>
------------------------------------------------------------------------
*From: *"Mike Hammett" <af...@ics-il.net>
*To: *"Animal Farm" <af@afmug.com>
*Sent: *Sunday, September 21, 2014 10:28:17 AM
*Subject: *Cambium Force 100 - Dysfunctional Rube Goldberg
Does anyone know why the Force 100 has not been recalled for being an
absolutely dreadful product? I think the designers of the Force 100
looked at the NanoBridge and said how can we make this worse. *slow
clap* Give them a bonus for they succeeded. I bought 12 units because
of an emergency and now I'm not sure how far I'll be able to go as I
surely won't be able to get the required 10 units even assembled.
1. Why so much assembly?
2. I'm reminded of 2004 by the amount of coax that needs to be
sealed. Ubiquiti got it right with IP67 connectors and those
little rubber boots on the Rockets.
3. If we're sealing the coax on the radio, why the rubber boot and
zip ties? Surely they aren't more at risk than the N connectors on
the antenna.
4. That feedhorn assembly is the worst! Does everything look stable?
Yup. Okay, screw in the set screws. Check. Everything look good?
Feedhorn falls out. WTF. Oh, apparently it wasn't all the way in.
Try again. No. Try again. No. Try again? Can't because by now the
set screws are striped and I can't get them out. I can't blame
them for they should only be fastened once. Try another unit.
Nope, this feedhorn just won't go all the way in. Now I'm not
certain that the first two that actually went together are
together correctly. Yes, I separated the dish from the mount in an
attempt to
5. I like the flexibility of the mount, but that is just a massive
hunk of steel and too complex for a CPE.
6. Is the idea of a simple clip like the Rocket too easy? Did someone
need a science project?
7. For the record, I have correctly assembled (on the first try) a
few Jirous dishes and they're a bear.
Can I drive them all up to Rolling Ghettos today and have you guys
assemble them for me? I need them actually operational by the AM.
-----
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com
<https://www.facebook.com/ICSIL><https://plus.google.com/+IntelligentComputingSolutionsDeKalb><https://www.linkedin.com/company/intelligent-computing-solutions><https://twitter.com/ICSIL>
