"Business as usual", speaking that may not translate in practice. For example, we were about to buy 10 links and had simple question, we could never get hold of sales rep who was helping us promptly before, for 2 weeks we have not been able to get simple answers. I think Matt posted here, they had sent unit for repair and was suppose to take 30 days to repair and it has been 60 days and was having difficult time getting hold off, or getting the unit. Light reading reports support call going straight to voice mail. If this is business as usual for exalt we will have hard time if we run into issues with products in the field or if we need any kind of support. Current level of response from them is not even at functional level.
Tushar > On Sep 22, 2014, at 11:20 PM, Steve Utick via Af <af@afmug.com> wrote: > > I've talked to sales reps that have talked to Exalt Staff, and have said what > was already posted, they were bought out, doing a major re-org due to the > purchase, but still operating business as usual. > > >> On Mon, Sep 22, 2014 at 10:06 PM, Bruce Robertson via Af <af@afmug.com> >> wrote: >> Like I said earlier, there's no evidence that I can find of a BK filing. >> >>> On 09/22/2014 07:17 PM, Ken Hohhof via Af wrote: >>> Dangerous to speculate, not enough actual information. I would observe >>> that a bankruptcy is hard to hide for long, documents need to filed with >>> courts, and creditors need to be notified. On the other hand, it seems >>> that ownership changes can be kept secret for at least a couple months. We >>> see it all the time when WISPs are purchased. I wonder if someone bought >>> them and they are trying to time the announcement with a show or something. >>> If so, that seems to be backfiring. Maybe they use the same PR consultant >>> as the NFL. >>> >>> >>> From: cstanners--- via Af >>> Sent: Monday, September 22, 2014 8:43 PM >>> To: af@afmug.com >>> Subject: Re: [AFMUG] Exalt part 2 >>> >>> This is scary, I hope they're just reorganizing, not really closed - not >>> good to lose competition. Their licensed radios looked really good, and the >>> unlicensed, while quite 'dumb' RF-wise, were solidly built. >>> From: Eric Kuhnke via Af <af@afmug.com> >>> Sender: "Af" <af-bounces+cstanners=gmail....@afmug.com> >>> Date: Tue, 23 Sep 2014 00:53:27 +0000 >>> To: af@afmug.com<af@afmug.com> >>> ReplyTo: af@afmug.com >>> Subject: [AFMUG] Exalt part 2 >>> >>> http://www.lightreading.com/mobile/backhaul/exclusive-microwave-maven-exalt-is-cooked/d/d-id/710995? >>> >>> Exclusive: Microwave Maven Exalt is Cooked >>> >>> >>> News Analysis >>> Dan Jones, Mobile Editor >>> 9/22/2014 Comment (6) >>> Login >>> >>> 50% >>> >>> 50% >>> inShare2 >>> Microwave maven Exalt Communications appears to have shut up shop after 10 >>> years in the backhaul business, Light Reading has learned. >>> >>> Industry sources say Exalt Communications Inc. has gone under. The company >>> was started in 2004 by Western Multiplex president Amir Zoufonoun, who >>> acted as CEO from the beginning, and was focused on selling microwave >>> backhaul to mobile operators and wireless ISPs. (See Exalt Beams Up >>> Microwaves and US Wireless ISPs: What's on Their Minds?) >>> >>> Multiple calls by Light Reading to the Campbell, Calif.-based company's >>> main switchboard were sent straight to voicemail Monday afternoon. The >>> customer care support line also goes to voicemail. >>> >>> "Their office doesn't seem to be open...doors closed and parking lot >>> empty," says one source, who had heard the company may be undergoing a >>> change of ownership. >>> >>> Pam Valentine, VP of outbound marketing at Exalt, meanwhile, is still >>> listed on the website as the media contact for the company, but left this >>> month, according to her LinkedIn profile. She has not responded to calls or >>> an email from Light Reading as this article was published. >>> >>> Hey, backhaul sounds like a fun business to be in doesn't it? Find out more >>> by visiting Light Reading's dedicated backhaul channel. >>> The company's last update on its own LinkedIn page was 5 months ago and its >>> last press release was issued on July 16. >>> >>> CEO Zoufonoun, however, is still currently listed as the head of the >>> company on his LinkedIn profile. >>> >>> The company had raised almost $30 million in VC funding. The last $15 >>> million series C round was closed in February 2009. >>> >>> On its website the company, which competes with the likes of Ceragon >>> Networks Ltd. (Nasdaq: CRNT), DragonWave Inc. (AIM/Toronto: DWI; Nasdaq: >>> DRWI) and Siklu Communications Ltd. among others, claims to have more than >>> 2,000 customers globally, though it seems many of these may be enterprise >>> customers and very small ISPs. (See Exalt Raises $15M.) >>> >>> We'll update the story with any further details that come in. >>> >>> — Dan Jones, Mobile Editor, Light Reading >>> >>> >>> !DSPAM:2,5420d886249191512212754! >
