C'mon Dennis, do the work for him! Give him the link to the right place directly. I thought self-promotion was your thing?
;) -Ty On Wed, Oct 8, 2014 at 3:00 PM, Dennis Burgess via Af <af@afmug.com> wrote: > Ispradio.com, hit the archive button, third from the left, (file cabinet > thing) top link J > > > > > > Dennis Burgess, CTO, Link Technologies, Inc. > > den...@linktechs.net – 314-735-0270 – www.linktechs.net > > > > *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Gino Villarini > via Af > *Sent:* Wednesday, October 08, 2014 2:47 PM > > *To:* af@afmug.com > *Subject:* Re: [AFMUG] Purchasing another WISP > > > > Were is the link? > > > > > > > > Gino A. Villarini > > President > > Aeronet Wireless Broadband Corp. > > www.aeronetpr.com > > @aeronetpr > > > > > > > > *From: *"af@afmug.com" <af@afmug.com> > *Reply-To: *"af@afmug.com" <af@afmug.com> > *Date: *Wednesday, October 8, 2014 at 3:29 PM > *To: *"af@afmug.com" <af@afmug.com> > *Subject: *Re: [AFMUG] Purchasing another WISP > > > > We just went though a great ISP Radio episode with Jeff Kohler from Jab > Wireless on Acquisitions! Check out the download! > > > > > > Dennis Burgess, CTO, Link Technologies, Inc. > > den...@linktechs.net – 314-735-0270 – www.linktechs.net > > > > *From:* Af [mailto:af-boun...@afmug.com <af-boun...@afmug.com>] *On > Behalf Of *Jerry Richardson (airCloud) via Af > *Sent:* Wednesday, October 08, 2014 1:06 PM > *To:* af@afmug.com > *Subject:* Re: [AFMUG] Purchasing another WISP > > > > It's all in how you manage the changes. > > > > Send a letter welcoming them to the family. Outline some of the steps you > have taken to improve service, and that your company takes a very proactive > approach to network monitoring, uptime, and performance. Let them know how > to get customer support and how to contact your various departments. Taking > these steps will increase retention, and sets the tone for what they can > expect from their new provider. > > > > Additionally, describe the new plan options are and what plan they will be > transferred to. If someone doesn't like their new plan, let them know what > the upgrade options are. They can choose to upgrade or go somewhere else. > > > > > > > > On Wed, Oct 8, 2014 at 10:02 AM, That One Guy via Af <af@afmug.com> wrote: > > Take a page out of JABs handbook and just tell them to go &^%$ themselves > if they dont like it > > > > On Wed, Oct 8, 2014 at 12:01 PM, Mathew Howard via Af <af@afmug.com> > wrote: > > I would probably just match it to the rest of your system. my guess is the > majority of them won't even notice the difference... if you've cleaned up a > lot of self interference issues, a lot of them will likely work better than > they did before with the all the self interference issues. You probably > will get a few that are mad they can't get 10mbps on a speed test at 2am > anymore though... > ------------------------------ > > *From:* Af [af-boun...@afmug.com] on behalf of Glen Waldrop via Af [ > af@afmug.com] > *Sent:* Wednesday, October 08, 2014 11:51 AM > *To:* af@afmug.com > *Subject:* [AFMUG] Purchasing another WISP > > I just bought another WISP, negotiating with another. > > The previous owners set up the system using Rocket M900 using 20MHz > channels on everything, stomping all over itself and everyone else in the > band. I changed that, did my best to stop the self interference, smaller > channels, etc... > > This was just a tiny bit of back story to show what I've gotten myself in > to. > > Everyone has unlimited access to their 10Mb fiber, which I have replaced > by tying it into my network. > > There was no traffic shaping, no speed limits, no QoS. Most of them aren't > heavy users, just a couple that run torrents 24/7. The P2P folks have been > limited already. Not terribly worried about upsetting them. > > I'm a bit concerned I'm going to anger my new customers by matching the > same config I have for my system of 1Mb/4Mb. > > How did/would you guys handle situations like this? My main QoS at the > edge prevents any one person from hogging all the bandwidth. > > I'm currently torn between QoS at the tower and uncapping the CPE or > limiting the CPE as I've always done. > > > > > > -- > > All parts should go together without forcing. You must remember that the > parts you are reassembling were disassembled by you. Therefore, if you > can't get them together again, there must be a reason. By all means, do not > use a hammer. -- IBM maintenance manual, 1925 > > >
