We use spark, http://www.igniterealtime.org/downloads/ its pretty easy to setup you can have it monitor a notification email address so it blasts a set of users if there is an issue, we had it set up to notify Customer service Staff if there was a device on the network that went down It has SIP client >From the boss perspective its nice because you can log all communications You can even cobble realtime chat into your webserver for customers to talk to staff
On Mon, Oct 27, 2014 at 9:00 AM, Mike Hammett via Af <af@afmug.com> wrote: > I just started using Slack with one of my clients. Hard to gauge how > useful it is since their internal IM volume seems to have diminished after > a reorganization. > > > > ----- > Mike Hammett > Intelligent Computing Solutions > http://www.ics-il.com > > <https://www.facebook.com/ICSIL> > <https://plus.google.com/+IntelligentComputingSolutionsDeKalb> > <https://www.linkedin.com/company/intelligent-computing-solutions> > <https://twitter.com/ICSIL> > > ------------------------------ > *From: *"Gino Villarini via Af" <af@afmug.com> > *To: *af@afmug.com > *Sent: *Monday, October 27, 2014 8:55:51 AM > > *Subject: *Re: [AFMUG] private company Instant Messaging > > Check slack.com > > Web based, but also clients available for iOS,mac os, win and android. > Includes file sharing and connections to lots of apps > > > > Gino A. Villarini > President > Aeronet Wireless Broadband Corp. > www.aeronetpr.com > @aeronetpr > > > > From: "af@afmug.com" <af@afmug.com> > Reply-To: "af@afmug.com" <af@afmug.com> > Date: Monday, October 27, 2014 at 9:31 AM > To: "af@afmug.com" <af@afmug.com> > Subject: Re: [AFMUG] private company Instant Messaging > > We're getting ready to deploy Lync company-wide. > > > Also, I think one of the call centers runs some open source thing called > spark. > > > > > > > ------------------------------ > *From:* Af <af-boun...@afmug.com> on behalf of Paul McCall via Af < > af@afmug.com> > *Sent:* Monday, October 27, 2014 8:08 AM > *To:* af@afmug.com > *Subject:* [AFMUG] private company Instant Messaging > > > Anybody have suggestions on a good IM program to use for internal use? > Not a fan of having any of the commercial ones being used by employees > because its too tempting for them to use to talk with their friends. We > have a No-IM policy and people respect that so looking for a good one I can > just run internally for own quick communication > > > > Paul McCall, Pres. > > PDMNet / Florida Broadband > > 658 Old Dixie Highway > > Vero Beach, FL 32962 > > 772-564-6800 office > > 772-473-0352 cell > > www.pdmnet.com > > pa...@pdmnet.net > > > > -- All parts should go together without forcing. You must remember that the parts you are reassembling were disassembled by you. Therefore, if you can't get them together again, there must be a reason. By all means, do not use a hammer. -- IBM maintenance manual, 1925
