That's what we do ;)

 

From: Af [mailto:[email protected]] On Behalf Of Mike Hammett via Af
Sent: Thursday, December 04, 2014 8:46 AM
To: [email protected]
Subject: Re: [AFMUG] Web Pages Loading Incomplete

 

By "the provider" and we're typically providers, I assume our own?



-----
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com

 

________________________________

From: "Andy Trimmell via Af" <[email protected]>
To: [email protected]
Sent: Thursday, December 4, 2014 7:40:55 AM
Subject: Re: [AFMUG] Web Pages Loading Incomplete

It's a known fact that Google DNS will block you for an indeterminate amount of 
time. Don't use Google DNS for anything except testing reasons. ALWAYS use the 
provider's DNS.

 

 

Andy Trimmell

System Engineer

Precision Data Solutions, LLC

Mooresville, IN 46158

317-831-3000 ext 211

www.pdsconnect.me

 

 

 

From: Af [mailto:[email protected]] On Behalf Of Chris Fabien via Af
Sent: Wednesday, December 03, 2014 10:50 PM
To: [email protected]
Subject: [AFMUG] Web Pages Loading Incomplete

 

We have a customer who has a managed IP phone system and a managed mikrotik 
router that we support (but not our Internet service). We are getting 
intermittent reports of web pages not loading completely.

 

I was on site a couple weeks ago, and was able to duplicate the issue, in 
particular outlook.com was not loading some images. I determined at that time 
they were unable to access the IP that google DNS was providing for the host 
serving those images. When I set our router to use their provider's DNS 
servers, they were getting a different IP which was pingable and the web page 
loaded completely. 

 

I could not explain why it was working on their providers DNS and not on google 
DNS (which we use frequently). But we left it on their providers DNS. 

 

Today they are reporting a similar issue, supposedly affecting "most websites 
not loading completely." They feel our router is to blame,  "used to work fine 
before" etc. It's a mikrotik doing NAT to a single public IP, with a few port 
forwards for remote access to the phone system. Nothing crazy. I do have the 
office computers running through the port on the grandstream IP phones, but not 
on a separate VLAN so the phone just acts like a switch.

 

Their provider is not responsive to the issue, other offices in the building 
using that provider are not having trouble. 

 

Any suggestions or thoughts? 

 

 

 

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