So a lot of you guys are hard core Moto/Cambium fans and you always boast their support.
Every time I've called the first person that picks up has no clue at all, they just open a ticket. Augh ok whatever. At this point I'm promised a call back. It even gives me a time frame of when that should happen - outages are less than an hour! Unfortunately most of my tickets are days to get are to get a response. Not a big deal until today - most of them were just technical questions and it isn't effecting any live customers. Well this morning I found that one of my 2.4 ePMP APs is semi-dead. Yesterday I made some config changes on this one and it died around 8:20am today. At this point I can still get ARP for its IP and I can get 10half/full 100half/full link (with ARP responses). This tells me that it soft locked. So my first ever soft locked AP is Cambium. Definitely not feeling this supposed great quality service/product. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
