Sounds like a solution that I may have to entertain =/
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Thu, Jan 8, 2015 at 12:16 PM, That One Guy <thatoneguyst...@gmail.com> wrote: > Ive had really great luck with them, whether it be them picking an issue > up here from the list and contacting me directly or from initiating support > with them. This last year they have been outstanding, and we arent a high > volume customer. It used to be awful. > > Maybe you need to be more of a dick, Im a dick and maybe thats why they > deal with me so quickly, they just dont like me and dont want to have to > alk to me any more than required. > > On Thu, Jan 8, 2015 at 11:04 AM, Josh Luthman <j...@imaginenetworksllc.com > > wrote: > >> So a lot of you guys are hard core Moto/Cambium fans and you always boast >> their support. >> >> Every time I've called the first person that picks up has no clue at all, >> they just open a ticket. Augh ok whatever. >> >> At this point I'm promised a call back. It even gives me a time frame of >> when that should happen - outages are less than an hour! Unfortunately >> most of my tickets are days to get are to get a response. Not a big deal >> until today - most of them were just technical questions and it isn't >> effecting any live customers. >> >> Well this morning I found that one of my 2.4 ePMP APs is semi-dead. >> Yesterday I made some config changes on this one and it died around 8:20am >> today. At this point I can still get ARP for its IP and I can get >> 10half/full 100half/full link (with ARP responses). This tells me that it >> soft locked. >> >> So my first ever soft locked AP is Cambium. Definitely not feeling this >> supposed great quality service/product. >> >> Josh Luthman >> Office: 937-552-2340 >> Direct: 937-552-2343 >> 1100 Wayne St >> Suite 1337 >> Troy, OH 45373 >> > > > > -- > All parts should go together without forcing. You must remember that the > parts you are reassembling were disassembled by you. Therefore, if you > can't get them together again, there must be a reason. By all means, do not > use a hammer. -- IBM maintenance manual, 1925 >
