I've seen literally hundreds of Roku's in use in my adventures lately and they work well. Plus the remote is easy to use which is a huge plus for our user base.
On Monday, March 2, 2015, Ken Hohhof <af...@kwisp.com> wrote: > Interesting approach. I have been wondering if the Rokus are more > reliable than the hodgepodge of devices that customers buy for another > reason and then use to stream video. Sounds like you give them a big > thumbs up. > > It's another device that customers can't pronounce though. I've had > customers tell me they have a Rock-You or a Ruko. > > > -----Original Message----- From: Josh Reynolds > Sent: Monday, March 02, 2015 1:58 PM > To: af@afmug.com > Subject: Re: [AFMUG] Samsung smart TVs > > This is one reason we give all new customers (and contract renewals) a > free roku (basic model, 720p). > > It is one of the best streaming devices on the market. This gives our > customers a superior impression of us as an ISP. > > We get a lot of happy comments about our service after they switch from > another provider and install the roku. > > -- > Josh Reynolds > CIO, SPITwSPOTS > www.spitwspots.com > > On 03/02/2015 10:53 AM, Ken Hohhof wrote: > >> Do these things have problems with the apps for Netflix, Pandora, etc. >> that are causing the rest of you support calls? Or just me? >> >> Calls like Netflix app stopped working 3 weeks ago, or I can watch >> Netflix but Pandora complains about network problems. My impression is >> buggy apps or updates that break stuff. But of course everyone tells the >> customer it's their Internet. >> >> I have seen Samsung TVs not play nice with some WiFi routers, but that >> should affect everything, not just one app. >> >> I hate to tell customers to call Samsung or Netflix/Pandora/etc. because >> I know they will just point the finger back at the ISP. >> >> > >
